Corporate Receptionist

Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years.

As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world’s largest markets, key financial centres and major growth hubs.

At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.

We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world.

All of this is achieved by supporting the growth of our people, who help us deliver on our ambition – which is to help you achieve yours.

Herbert Smith Freehills Kramer: Your goals. Our ambition

The Opportunity

We are seeking a highly professional and composed Corporate Receptionist to join our Brisbane office.

The ideal candidate will excel in prioritising and problem-solving under pressure, demonstrating punctuality, reliability, and exceptional organisational skills with a keen attention to detail. We are looking for someone with a strong client focus, always maintaining confidentiality. You will have a proven ability to communicate effectively and work cohesively within a high-performing team.

What you’ll do

• Receive clients, partners and staff in a professional manner, promptly advising relevant parties of their arrival and directing them to allocated rooms.

• Respond to telephone and email requests and enquiries promptly and professionally, in adherence with standards and procedures.

• Operate the computer-based booking system and confirm all bookings (catering, audio‑visual equipment and room facilities) in line with standards and procedures.

• Liaise with the Client Services team to confirm food, beverage and setup requirements for meetings and events.

• Coordinate and manage third‑party and internal events.

• Maintain reception area tidiness and ensure up‑to‑date reading material is always on display. Ensure the space is maintained to the highest standard.

• Liaise with Facilities and Client Services teams to ensure maintenance, after‑hours air conditioning, after‑hours access and cleaning requests are confirmed.

• Assist and support internal stakeholders with bookings, meeting requests and general information relating to the Client Floor.

• Assist with occasional after‑hours events as required.

• Support the Client Services Manager, Coordinator and Head Chef with administration and reporting tasks.

What you’ll bring

• Premium hotel or corporate reception experience.

• An understanding of corporate catering and event operations.

• A genuine commitment to client service and providing an exceptional front of house experience for our stakeholders.

• Intermediate IT skills, and familiarity with Outlook, Word and Excel.

• Experience with digital room booking systems.

• A reliable and team focused approach.

• The ability to remain calm under pressure and effectively prioritise tasks.

• Adaptable and comfortable multi‑tasking, with a strong willingness to learn and a proactive, can‑do approach

• Proven ability to communicate effectively and work cohesively within a high performing team.

• Immaculate presentation, in compliance with dress standards at all times.

• An innovative mindset, curious about AI and emerging technologies.

What you can expect from us

• We’re a world leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.

• We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.

• We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.

• We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you’ll have it and we’ll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.

• For more benefits on offer such as our holistic wellbeing fund or home office allowance please click here.

• Join us to be part of a human, bold and outstanding team at Australia’s market leading law firm.

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.

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Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.