IT Operations/Information Security·Full-Time·Turkey & Argentina
Build Your Future With Us
The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.
We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.
AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.
Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.
The Role
At Sovos, we're building a reliable, secure IT environment that empowers our global team to do their best work. As a Corporate IT Support Specialist II, you'll combine advanced end-user support with hands-on systems administration, driving operational improvements across our Microsoft 365, Azure, and Active Directory infrastructure. You'll work with a high degree of autonomy, balancing remote work with onsite presence based on business needs, while partnering with teams across the organisation to maintain service excellence.
More specifically, you will:
- Support employee systems, applications, and devices throughout the full lifecycle from onboarding through offboarding, ensuring timely resolution of incidents and service requests.
- Administer and troubleshoot Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Intune, maintaining service reliability and user productivity.
- Manage user accounts, security groups, and permissions across Active Directory and Entra ID (Azure AD), troubleshooting authentication, MFA, SSO, and identity-related issues.
- Drive standardisation and operational maturity by leading root cause analysis efforts, reducing recurring issues, and maintaining accurate documentation and knowledge base articles.
- Partner with HR, Security, Compliance, and other stakeholders on access control, lifecycle management processes, and security audits, ensuring systems adhere to corporate policies.
- Leverage AI tools to improve troubleshooting workflows, automate repetitive tasks, and enhance service delivery efficiency.
What You Bring to Sovos
- You bring 3–6 years of experience in IT support and systems administration within a corporate or enterprise environment.
- You can support Windows desktop operating systems and Microsoft 365 environments in a corporate or enterprise setting.
- You can administer Active Directory and Azure/Entra ID, including managing identity, access, and security configurations.
- You're comfortable working with endpoint management platforms such as Microsoft Intune and virtualisation platforms like VMware, or can quickly learn them.
- You bring strong troubleshooting and problem-solving capabilities, with a focus on operational excellence and continuous improvement.
- You're fluent in English and Turkish to support local employees and collaborate with global teams.
- You work effectively with autonomy and know when to collaborate or escalate., and committed to learning, including comfort with AI-assisted workflows and emerging technologies.
The Process
We believe in a transparent and comprehensive hiring process. Here's what you might expect:
Pre-Employment Assessment
Regionally specific assessments we use to mitigate bias and give every applicant a fair shot.
Video Interview
A chance to meet as many qualified applicants as possible and get to know you beyond your resume.
Meeting with a Recruiter
A conversation to talk through the role, your experience, and your goals.
Live Interviews with the Hiring Team
Meet the people you'll work with and dig into the day-to-day of the role.
Life at Sovos
The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
- Global Mentoring Programs
- AI Tools and Technology from Day 1
- Continuous Learning and Development
- Language Learning Support
- Global Employee Recognition Platform and Programs
- Global Parental Leave Policy
- Comprehensive Private Health Insurance
- Annual Health Check-up and Dental Care Package
- 24/7 Telemedicine Access
- Daily Meal Allowance
- Annual Performance Bonus
- Enhanced Parental Leave
- Birthday Leave
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.
Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.
More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.
We'd love to hear from you. Use the Apply button at the top of this page to submit your application
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Skills Required
- 3-6 years of experience in IT support and systems administration in a corporate or enterprise environment
- Experience supporting Windows desktop operating systems and Microsoft 365 environments
- Experience administering Active Directory and Azure or Entra ID, including identity, access, and security configurations
- Experience with Microsoft Intune and virtualisation platforms such as VMware
- Strong troubleshooting and problem-solving skills
- Fluency in English and Turkish
- Ability to work autonomously, collaborate effectively, and escalate when appropriate
- Comfort with AI-assisted workflows and emerging technologies
Sovos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sovos and has not been reviewed or approved by Sovos.
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Leave & Time Off Breadth — Flexible or unlimited time off is broadly offered and stands out as a strong aspect of the package. While usage may depend on workload and manager norms, the breadth of the policy is clear.
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Parental & Family Support — Parental leave is included, with examples of extended maternity and multi‑week leave for other parents. This support complements wider family‑oriented resources.
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Wellbeing & Lifestyle Benefits — Wellness resources, donation matching, volunteer time off, recognition programs, and structured development/mentorship are part of a broad offering. Remote/flexible work options and community perks further bolster everyday wellbeing.
Sovos Insights
What We Do
Sovos provides businesses with the confidence needed to navigate an increasingly regulated world. Offering a modern, IT driven response to compliance, Sovos’ solutions are scalable, reliable and secure and provide a great user experience. Sovos has more than 100,000 customers, including half the Fortune 500, as well as businesses of every size operating in more than 70 countries. The company’s cloud-based solutions integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout the Americas and Europe and is owned by Hg and TA Associates.
Why Work With Us
We are dedicated to being a place where people truly enjoy being. We promote internally and offer a variety of development programs internally. Tax and the regulatory compliance space is also an incredibly stable industry! It changes a lot (because, tax!) but it is never going away. It is always something businesses will have to do!
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