Corporate Digital Sales Operations Specialist

Responsibilities:

• Provide digital order entry support for National Sales teams
• Provide order entry backup to assigned station groups for high volume or PTO coverage
• Train and mentor Regional Specialists on digital products or processes as needed
• Assist in maintaining training materials, product documentation, order entry documentation, and other team resources
• Other duties as assigned

Skills and Qualifications:

• Bachelor’s Degree in Marketing, Business, Communications, or a related field
• 1-2 years of experience in digital sales or operations and customer service
• Proficiency with MS Office Suite (Outlook, Word, Excel)
• Strong understanding of AOS and Jira systems
• Excellent communication, problem-solving, and customer service skills
• Strong organizational skills, attention to detail, and ability to manage multiple priorities under deadlines.

Core Competencies:

• Customer-Centric Mindset: Demonstrates patience and empathy, ensuring positive interactions and support for internal stakeholders.
• Collaborative Spirit: Enjoys working with others to achieve shared goals and thrives in a team-oriented environment.
• Creative Problem-Solving: Brings innovative ideas to improve processes and enhance campaign performance.
• Adaptability: Handles shifting priorities and high-volume workloads with professionalism and efficiency.
• Proactive Support: Takes initiative to assist colleagues and resolve issues before they escalate.
• Enthusiasm for Helping Others: Gets excited about enabling fellow employees to succeed and contributing to overall team success.

The hourly compensation range for this role is $23.08 to $26.44 with bonus potential. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan. 

This position is hybrid for Maryland-based employees, with regular time in our corporate office. We are also open to considering qualified remote candidates. Work arrangement will be determined based on location and business needs.
 

Please note that this position is not eligible for visa sponsorship, including employer sponsorship for an H-1B visa, OPT-STEM employment, etc.