- Develops, gathers, and analyzes metrics and performance data to evaluate the effectiveness of department operations. Proactively identifies trends and makes suggestions to improve team processes, procedures, and systems.
- Provides oversight support through monitoring and auditing the Corporate Actions teams' processes, including but not limited to Voluntary and Mandatory Corporate Actions, Dividends and Interest payments and ETF Conversions. Devises action plans to address any gaps, modifying policies, procedures, disclosures, and technology processes as needed.
- Makes independent decisions on how to best resolve elevated issues and uses judgment on when to deviate from established procedures by taking into consideration what is optimal for the client and for Vanguard (e.g. risk, liability, cost and response time). This involves working with other VBS departments such as Trading, Securities Receipt and Transfer, Securities Lending, Dividends and Interest, Clearance and Settlements, Margin and Fixed Income.
- Ensures procedures are updated appropriately due to industry regulation changes, internal conditions, system enhancements and industry best practices. Streamlines procedures where appropriate for consistency within Corporate Actions.
- Reviews and updates access for our Corporate Actions team and stakeholders to ensure proper access and mitigate risk.
- Performs supervisory duties as a delegate for departmental written supervisory procedures (WSPs).
- Defines, plans, coordinates, and executes departmental strategy from inception through implementation based on business need. Leverages VUE tools to lead and support business evolution.
- Assists in the development of team members through informal coaching and structured training. Responsible for measuring training progress and identifying needs for additional coaching.
- Contributes to a positive and productive working environment. Continually strives to assist the team in reaching both team and departmental goals.
- Participates in special projects and other duties as assigned.
- Undergraduate degree or equivalent combination of training and experience.
- Minimum of three years experience with financial services; brokerage operations experience preferred.
- FINRA Series 7 and 63 licenses or ability to obtain within 3 months of hire.
- Exceptional interpersonal and skills, including the ability to build effective working relationships with colleagues in other units/divisions. Must be able to understand and communicate both business and technical issues with team, management and system support.
- Demonstrated leadership skills, professional demeanor and initiative.
- Demonstrated knowledge of Corporate Actions processes and the ability to audit associate work.
- Initiative and ability to work independently.
- Strong relationship building.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Undergraduate degree or equivalent combination of training and experience
- Minimum of three years experience with financial services
- Brokerage operations experience
- FINRA Series 7 and 63 licenses or ability to obtain within 3 months of hire
- Demonstrated knowledge of Corporate Actions processes and ability to audit associate work
- Exceptional interpersonal skills and ability to communicate business and technical issues
- Demonstrated leadership skills, professional demeanor and initiative
- Initiative and ability to work independently
- Strong relationship building
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.








