Copilot User Experience Specialist

Job Title: Copilot User Experience Specialist
Clearance Required: Public Trust – Federal Client requires US Citizenship
Work Location: Remote, Arlington, VA

Alpha Omega is seeking a proactive Copilot User Experience Specialist to join our team. The ideal candidate will excel in bridging the gap between business needs and technology solutions, with a strong understanding of Microsoft's productivity suite, including Copilot and the Power Platform. This role involves engaging with stakeholders to gather requirements, assessing opportunities for AI-driven enhancements, and facilitating the implementation of intelligent solutions.  The specialist will collaborate with business units to identify opportunities for AI-driven enhancements within existing processes.  Federal Client requires US citizenship.

Key Responsibilities:

• Act as the primary point of contact for team members seeking AI-enabled technology, productivity tools, automation, and custom solutions.
• Facilitate the requirements-gathering process, translating business needs into potential solutions using Microsoft Power Platform, Copilot, and other AI tools.
• Deploy, configure, and manage Microsoft Copilot within Microsoft 365 environments.
• Develop and implement best practices for AI-assisted workflows and automation
• Troubleshoot Copilot-related technical issues, performance bottlenecks, and security concerns.
• Collaborate with IT and cybersecurity teams to ensure data privacy and compliance.
• Evaluate Copilot updates, enhancements, and integrations for business needs.
• Provide technical training and documentation for teams using AI-powered tools.

Required Qualifications:

Education:

• BA/BS in Computer Science, Engineering, or similar degree.

Experience/Skills:

• Federal Client requires US citizenship.
• 7+ years’ experience designing, building, and supporting Microsoft Power Platform solutions
• 3+ years’ experience working with OpenAI GPT models, either via Copilot or directly via Azure AI or OpenAI.
• Knowledge of AI, Generative AI and Copilot, and Microsoft productivity suites (Power Platform, SharePoint, Teams, Outlook, Office 365).
• Ability to guide and train the enterprise and end users on how to:
  • Interact with Copilot (prompts, document context, instructions, agentic) to maximize output and interpret content generated to help drive insight and support decision making.
  • Integrate Copilot into business operations, assisting with the introduction of functionality into workflow.
  • Define Copilot use cases by mapping business requirements to Copilot capabilities, maximizing usage without customizations and providing design guidance for necessary customizations.
• Ability to support the adoption of AI technologies and productivity tools within diverse business units.
• Proficiency in AI automation, machine learning models, and NLP-based systems.
• Strong problem-solving skills for technical debugging and optimization.
• Knowledge of cybersecurity best practices in AI-powered enterprise solutions.
• Strong understanding of IT Service Facilitation processes and methodologies.
• Experience with business analysis, requirements gathering, and translating needs into actionable recommendations.
• Excellent communication skills with the ability to facilitate discussions, document requirements, and present solutions effectively.

Certification(s):

• Microsoft PL-900 Certification required prior to start date.

Salary and Benefit Information:

The likely salary range for this position is $117,020- $150,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Application Deadline: May 4, 2026

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company’s policy and benefits manuals. See below, to name a few:

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Culture and Values:

Guided by our core values—Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)— we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work.

Through our H.E.A.R.T. Awards Program, colleagues and managers can recognize each other for actions that exemplify these values. Recognized employees receive a detailed nomination highlighting their contributions, which is shared with their manager. Each quarter, select nominees have the opportunity to receive a monetary bonus as an extra thank-you for their impact.

Our Company:

Alpha Omega is an award-winning Federal IT solutions provider dedicated to delivering mission-enabling technology and strategic solutions across the National Security, Federal Financial, Healthcare, and Space & Science domains. Since our founding in 2016, we have grown to over 800 employees nationwide with $230m in revenue. With the January 2025 acquisitions of SeKON and Macro Solutions, we have expanded our capabilities to further support our customers in digital modernization, artificial intelligence, and cybersecurity. 

We are committed to supporting our agency partners as they transform their operations, delivering on our purpose to ensure the safety, security, and well-being of future generations:

• National Security – Supporting agencies such as the Department of Homeland Security (DHS) and the Department of State. 
• Federal Financial – We bring deep expertise in enterprise financial systems, supporting agencies like the Securities and Exchange Commission (SEC) and the Federal Deposit Insurance Corporation (FDIC). 
• Healthcare – Our Health IT capabilities, enhance health outcomes for the warfighter via the Defense Health Agency (DHA) and support public health initiatives at the Centers for Disease Control and Prevention (CDC), National Institutes of Health (NIH), and the Substance Abuse and Mental Health Services Administration (SAMHSA). 
• Space & Science – We leverage technology to advance agricultural sustainability, secure our nation’s food supply, and prepare for natural disasters, working with the National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA). 

Through strategic partnerships, intellectual property, and relentless drive for innovation, Alpha Omega is shaping the future of government technology. We are proud to be a Virginia Best Places to Work 8 times, an Inc. 5000 honoree 7 times, and a Washington Post Top Workplaces 4 times. Join us in driving transformation that secures the nation's future. 

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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