Farmacy is seeking a highly organized, detail-oriented, and proactive Sales & Education Coordinator to support our growing retail business and education function. This role will serve as a key operational partner to the Sales and Education teams, helping drive flawless execution across retailer management, product launches, training initiatives, and business reporting.
The ideal candidate thrives in a fast-paced environment, enjoys managing multiple projects simultaneously, and has a passion for beauty, retail, and consumer engagement. This role offers broad exposure to commercial strategy, account management, retail operations, field education, and cross-functional brand initiatives.
KEY RESPONSIBILITIES:
Sales & Account Support
- Support the Director in the day-to-day management of Sephora, Ulta, and key retail accounts.
- Assist with order management, tracking, and issue resolution to ensure timely and accurate fulfillment.
- Maintain retailer portals and systems, ensuring product, pricing, assortment, promotional, and merchandising information remains accurate and up to date.
- Coordinate new product launch execution, including item setup, retailer assets, timelines, samples, and launch readiness activities.
- Prepare materials for retailer meetings, including sell-in presentations, business reviews, reporting, product samples, and meeting recaps.
- Support assortment updates, promotional submissions, retailer requests, and cross-functional follow-up actions.
Education & Training Support
- Partner closely with the Education Lead to coordinate retailer and field education programs.
- Manage logistics for training initiatives, including scheduling, attendee tracking, training materials, gratis, product shipments, samples, and merchandising support.
- Assist in updating and distributing training materials, educational assets, product information, and retailer communications.
- Coordinate virtual and in-person training sessions, webinars, and field education events.
- Assist with retail event coordination and in-store activation support.
Reporting & Business Analytics
- Pull and maintain weekly, monthly, and ad hoc reporting related to sales performance, inventory, forecasts, retailer scorecards, and promotional results.
- Support business reviews and retailer planning meetings through data collection and analysis.
- Monitor key business metrics and identify trends, opportunities, and potential risks.
- Assist with forecast tracking and inventory management reporting.
Requirements
- 1+ years of experience in sales support, account management, retail operations, education, marketing, or related functions within beauty, consumer goods, or retail industries.
- Strong organizational and project management skills with exceptional attention to detail.
- Excellent communication and interpersonal skills.
- Advanced proficiency in Microsoft Excel, PowerPoint, and Google Workspace.
- Comfortable analyzing data and generating business insights from reports.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Collaborative team player with a proactive, solutions-oriented mindset.
- Passion for beauty, skincare, retail, and consumer experiences.
- Able to commute to the NYC office a minimum of 2 days per week.
- Available for various weekend and evening events on a scheduled, ad hoc basis.
- Authorized to work in the United States without the need for current or future sponsorship. Immigration sponsorship is not available for this role.
This is a non-exempt, hourly role.
Benefits
- 15 days PTO + 5 sick/personal days per year
- 16 annual Company holidays
- Health insurance, Dental insurance, Vision insurance
- Life insurance ($25,000 policy, free to employees)
- Commuter benefits (Transit + Parking FSA)
- Health care FSA
- Dependent care FSA
- 401(k) retirement savings plan, with up to 4.0% company match with no vesting period (after 6 month eligibility waiting period)
- 16-weeks 100% paid parental leave for birth mothers and adoptive parents plus 8 weeks unpaid, 8-weeks 100% paid parental leave for all other parents
- $40/month phone stipend
- Adoption & Surrogacy Support, $10,000/event reimbursement with $40,000 lifetime cap
- Quarterly Gratis Product Stipend
- Monthly Exercise/Gym Reimbursement
Skills Required
- 1+ years experience in sales support, account management, retail operations, education, marketing, or related functions within beauty, consumer goods, or retail
- Strong organizational and project management skills with exceptional attention to detail
- Excellent communication and interpersonal skills
- Advanced proficiency in Microsoft Excel, PowerPoint, and Google Workspace
- Comfortable analyzing data and generating business insights from reports
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Collaborative team player with a proactive, solutions-oriented mindset
- Passion for beauty, skincare, retail, and consumer experiences
- Able to commute to the NYC office a minimum of 2 days per week
- Available for various weekend and evening events on a scheduled, ad hoc basis
- Authorized to work in the United States without the need for current or future sponsorship; sponsorship not available
What We Do
Farmacy Beauty is a rapidly growing clean skincare brand headquartered in NYC and Mahwah, NJ. Our mission is to cultivate conscious beauty. We focus on farm-sourced, quality ingredients powered by potent actives to create thoughtful, effective formulas. Farm Grown & Clinically Proven Skincare @farmacybeauty | farmacybeauty.com | sephora.com/farmacy
