CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Key Responsibilities May Include:
- Oversee the execution of order processing to ensure on-time deliveries to customers and monitor logistics performance.
- Manage dedicated fleets and transportation routes, ensuring compliance with delivery schedules and minimizing disruptions.
- Serve as a key point of contact for customers, addressing queries, managing urgent requests, and resolving logistics-related issues in real-time.
- Support central teams in managing and resolving logistics-related incidents, ensuring minimal impact on service levels.
- Track performance metrics related to on-time deliveries, transport quality, and customer satisfaction. Proactively address any variances.
- Identify opportunities to improve logistics processes, optimize costs, and enhance service delivery through collaboration with internal teams and third-party providers.
- Collaborate with customer service, sales, and supply chain teams to ensure alignment of logistics activities with broader business goals.
Position Purpose:
Responsible for executing all logistics activity for a given perimeter so CHEP provides a constant and efficient supply of equipment to its customers (Retailers and Manufacturers) at the right time, in the right manner and at the cheapest cost to serve to deliver high customer satisfaction.
Major/ Key Accountabilities:
· Daily Management of order processing
· On Time Performance to Customers and transport quality tracking and monitoring
· Supports Central in execution related incidents
· Logistics Support for CHEP & External Managed Service Customers
· Dedicated fleets management. Route Management
· Contact with local customers and third party provider (Service Centres, D locations, PT Call Centre) to deliver CHEP orders
· Local level customer collaboration execution
· Short term planning to resolve urgencies.
Experience:
· Logistics execution expertise
· Supply Chain background an advantage
· Experience in an office environment with frequent customer and provider contacts (emails, calls)
· Experience in an environment with urgent requests and comfortable to manage those urgencies.
Skills & Knowledge:
· Computer basics (Office, Email, Excel useful)
· Good numeracy
· Excellent communication skills (email, phone)
· Able to relate to customers, transporters, team members and other CHEP departments appropriately and switch easily between them.
· SAP and Transport Management system desirable.
Languages:
German
English/Spanish
Remote TypeHybrid RemoteSkills to succeed in the roleAdaptability, Continuous Improvement, Customer Service, Empathy, Experimentation, Logistics Execution, Taking Ownership, Teamwork, Understand Customers
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
Skills Required
- Logistics execution expertise
- Experience in an office environment with frequent customer and provider contact
- Experience managing urgent requests in a fast-paced environment
- Supply chain background
- Basic computer skills, including Microsoft Office, email, and Excel
- Good numeracy skills
- Excellent written and verbal communication skills
- Ability to work appropriately with customers, transporters, team members, and internal departments
- SAP and Transport Management System experience
- German language proficiency
- English or Spanish language proficiency
CHEP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.
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Retirement Support — The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
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Equity Value & Accessibility — The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
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Leave & Time Off Breadth — PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.
CHEP Insights
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
