Coordinator, Inside Sales

Posted Yesterday
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Cologne, Nordrhein-Westfalen, DEU
In-Office
Entry level
Logistics • Other
The Role
Coordinates inside sales activities, handles customer inquiries, generates leads, supports contract and sales documentation, and manages CRM and SAP records. The role supports sales campaigns, customer onboarding, reporting, and customer events while proactively engaging prospects through phone and email to develop relationships and close new business.
Summary Generated by Built In

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

  • Manage customer inquiries and resolve issues through effective communication via telephone and email, ensuring timely responses.
  • Assist in generating new sales leads and expanding business relationships by identifying potential opportunities.
  • Create, negotiate, and manage contracts, offers, and sales documentation, ensuring alignment with company policies and customer needs.
  • Provide administrative support to the sales team, including data entry, tracking, and reporting using Salesforce and SAP.
  • Coordinate sales campaigns and proactively engage with potential and existing clients to drive business growth.
  • Manage and oversee customer onboarding processes, ensuring seamless transitions from initial contact to delivery.
  • Maintain accurate sales records and generate reports for internal stakeholders to support data-driven decision-making.
  • Organize and coordinate customer events, meetings, and follow-up communications to strengthen client relationships.

  • Strong hunter mentality and proven track record in closing new business opportunities.
  • Passion for proactive outreach and customer engagement, particularly through phone-based selling.
  • Creative in identifying and executing effective approaches to engage and win potential new customers.

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Commercial Sustainability, Data Analytics, Data Integrity, Data Storytelling, Empathy, Experimenting, Our Business, Problem Resolution, Taking Ownership, Teamwork, Understand Customers, Value Propositions

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

Skills Required

  • Strong hunter mentality
  • Proven track record in closing new business opportunities
  • Passion for proactive outreach and customer engagement, particularly through phone-based selling
  • Creative approach to engaging and winning potential new customers

CHEP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.

  • Retirement Support — The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
  • Equity Value & Accessibility — The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
  • Leave & Time Off Breadth — PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.

CHEP Insights

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The Company
HQ: London
6,172 Employees
Year Founded: 1945

What We Do

CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.

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