Coordinator, Avails & Operations

Work Locations: With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales).

Office locations include New York City, Los Angeles, Chicago, and Stamford, CT.

Our list of eligible states in which employees may work remotely includes: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming.

 

Division StoryA+E’s Technology team is deep-rooted in the heart of our business. We have great people and great technologies, and together we take on the toughest challenges. As innovators, we choose to iterate, pivot, and adapt quickly. We’ve reinvented the way A+E leverages technology to produce and sell world-class content. We’ve modernized our core solutions and embraced a cloud first approach. Perched on the virtues of our “Technology Code”, we make technology better, create solutions together, and most of all, we have fun with it. Our team members are motivated individuals who help each other do remarkable things every day. Together we deliver best-in-class solutions that transform the way A+E works. If this sounds like something you want to be a part of, we want to hear from you!

Job DescriptionTHE ROLE:

As Avails & Operations Coordinator, you will play a key role in ensuring accurate and timely metadata fulfillment in support of A+E Global Media's global content distribution. You will prepare and update EMA avails across domestic and international TVOD platforms, track delivery timelines, and collaborate with internal teams to resolve issues quickly. This position requires exceptional organizational skills, the ability to manage high-volume workflows, and a proactive mindset in a fast-paced environment.

MORE ABOUT WHAT YOU'LL DO:

• Prepare and update metadata and avails for delivery to external platform partners.

• Track media delivery timelines and escalate discrepancies or delays to the Supervisor as needed.

• Document avail schedules, partner specifications, and metadata standards.

• Monitor avail distribution and troubleshoot content availability issues with team support.

• Collaborate with internal teams to align on content schedules and delivery priorities.

• Support metadata initiatives and content governance with data entry and administrative tasks.

• Provide daily status updates and reports, including changes to air dates or metadata impacting distribution.

• Adapt quickly to evolving workflows and technologies.

• Contribute to a collaborative, motivated, and high-performing team culture.

BASIC REQUIREMENT:

• 1–3 years of experience in a metadata publishing or content operations environment is preferred.

• Strong organizational, time management, and communication skills.

• Proactive, detail-oriented, and focused on delivering accurate, high-quality work.

• Ability to work collaboratively across a cross-functional, fast-paced environment.

• Positive attitude with a desire to excel in a team-oriented culture.

• Solid remote working environment with reliable internet access.

• BS or AS in relevant field or corresponding experience is preferred.

THE IDEAL CANDIDATE WILL HAVE:

• Familiarity with metadata/avails best practices and taxonomy.

• Experience with XML metadata and video encoding technologies.

• Experience with digital delivery protocols and technologies (FTP, SFTP, Aspera).

• Passion for new technology and interest in the entertainment/media industry.

CompensationHourly Pay Range: $32.84 - $36.95Annual Incentive Target: 5%

 

The annual/hourly pay range displayed serves as a good faith estimate of the

minimum and maximum base pay range for this role. Compensation for the role will

be based on a number of different factors such as a candidate’s qualifications, skills,

competencies, location, and experience. A+E offers a competitive total compensation

package, which includes healthcare coverage, 401k matching, and a range of other benefits. Learn more at www.aegm.com/careers.

 

A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle.  The company’s employment actions and decisions – including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination – are made without regard to an employee’s race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
A+E Global Media is a joint venture of the Hearst Corporation and The Walt Disney Company.
We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.