About Cookpad
Cookpad is a food tech company dedicated to shaping the future of home cooking and food as a pillar for a sustainable future. We have been developing innovative product ideas and we have a new product launch in 5 countries: Japan, Indonesia, UK, France and Italy.
Moment helps people learn to cook in an innovative way with a personal coaching service. This service is completely based in AI using multimodal (text, vision, audio).
About the role
As an AI Engineer specializing in Conversational AI at Moment, you will design, implement, and optimize intelligent dialogue systems that create engaging, natural, and context-aware user interactions. You'll leverage cutting-edge Large Language Models (LLMs) and conversational AI techniques to build robust conversation flows that integrate seamlessly with our products, enhancing the user experience through natural language interactions.
Please note this is primarily an on-site role, based in our Meguro,Tokyo office. Remote working is not possible.
Requirements
YOUR FOCUS WITHIN THE TEAM
Conversational system design and development
- Design and implement sophisticated dialogue systems that maintain context across multiple user interactions
- Develop and optimize advanced prompt engineering strategies to effectively leverage LLMs
- Create natural, engaging conversational flows with appropriate personality and tone
- Implement robust systems for intent recognition, entity extraction, and context management
- Develop fallback mechanisms and escalation paths for handling ambiguous inputs and edge cases
- Build personalization capabilities into conversations based on user preferences and history
Integration and production implementation
- Integrate conversational interfaces with backend APIs and services
- Collaborate with front-end developers to ensure seamless integration of conversational capabilities
- Translate business and product requirements into technical conversational AI solutions
- Take ownership of features from concept through production deployment
- Implement production-ready code following software engineering best practices
Knowledge sharing and documentation
- Document conversation design patterns, flows, and implementation details
- Create and maintain prompt libraries and conversation templates
- Share conversational AI best practices with the broader engineering team
- Communicate ideas and demos to team members effectively
MANDATORY SKILLS AND EXPERIENCE
- Solid professional software engineering background with senior level industry experience
- Strong Python programming skills with production-level experience
- Hands-on experience building applications and integrations with modern generative AI models (LLMs)
- Demonstrated expertise in prompt engineering and optimization techniques for conversational AI
- Experience designing and implementing dialogue management systems
- Experience with multi-agent systems for complex conversational workflows
- Experience with Retrieval-Augmented Generation (RAG) for enhancing conversational context and knowledge
- Proficiency in modern software engineering best practices (test-driven development, version control, CI/CD, containerization)
- Strong problem-solving abilities and analytical thinking including experience exploring and defining open-ended problems.
- Ability to work effectively both independently and within a team in a fast-paced environment
.....and good to have
- Familiarity with vector embeddings and vector databases (e.g., Pinecone, FAISS)
- Experience with conversational AI frameworks and tools (e.g., LangChain, LlamaIndex)
- Knowledge of cloud services for AI deployment (AWS, GCP, Azure)
- Understanding of MLOps/LLMOps practices for model deployment and monitoring
- Familiarity with UX principles for conversational interfaces
Benefits
What we offer
- The position is full-time employment in Tokyo, subject to a probation period.
- A competitive salary
- Relocation support, including Japan work visa (if required)
- The chance to work in a fast-paced, highly ambitious team
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What We Do
Cookpad is a tech company working to make everyday cooking fun because we believe that cooking is the key to a happier and healthier life for people, communities and the planet. The choices we make shape our world. And when we cook, the choices we make have an impact on ourselves, the people we cook for, the growers and producers we buy from and the wider environment. From our global HQ in Bristol, UK, our team of more than 100 product managers, designers and engineers are working with our community teams around the world to develop a recipe sharing platform and cooking community that connects home cooks all over the world and empowers them to help each other to cook by sharing recipes, tips and experiences. We're a team of exceptional people, deeply committed to what we do, do what it takes, and have a lot of fun doing it. With over 40 nationalities across our product and community teams, we deeply respect and cherish the difference of each culture, and view it as one of our core strengths. As our founder Aki often says, "Life is a scarce resource." We want our team members to have the biggest possible impact in the world, period. We believe that only passionate and purposeful people create a lasting positive change. Not all our people are passionate about cooking to begin with, but they are passionate about the problems they want to solve - be they technical, societal or environmental. We believe that only those who can find an expression of their own passion and purpose in the context of Cookpad’s mission will have the boldness and resilience required to generate the kind of impact we aspire to. If you're someone who's ready to think big, act boldly and execute with urgency, we want to hear from you. Find out what it's like to work at Cookpad and view our latest opportunities at careers.cookpad.com
