The Controls Management Specialist leads in developing, analyzing, and improving existing business processes using process improvement methodology (e.g., Lean, Agile, etc.). Applies functional expertise to improve business and client results. This role is responsible for analyzing, synthesizing, and communicating data and insights to drive meaningful process improvements across the organization. You will partner closely with data, technology, and business stakeholders to strengthen the overall crew and client experience. The position requires strong critical thinking, clear communication, and the ability to influence outcomes in a fast‑paced, highly collaborative environment.
Role responsibilities:
Support process improvement initiatives from inception through implementation, including defining scope, gathering requirements, managing timelines, and ensuring delivery of results.
Compile and analyze process improvement data and key performance metrics to measure outcomes and sustain improvements.
Owns and executes key controls to mitigate risk related to Cost Basis. Works to continuously detect emerging risks and enhance key controls.
Serve as liaison with key stakeholders across the Cost Basis value stream, ensuring that operational impacts upon our business are understood.
Support development of training materials and change management activities associated with new or enhanced processes and procedures.
Manages shared Cost Basis content to ensure that accurate information is readily available to front line crew.
Participate in special projects and perform other duties as assigned.
Qualifications:
Minimum of three years related work experience with progressive responsibility required.
Undergraduate degree or an equivalent combination of training and experience required.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Minimum of three years related work experience with progressive responsibility
- Undergraduate degree or an equivalent combination of training and experience
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
