Controller

Who We Are

ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room® quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.

Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Ra’el Cohen, thought that was outdated too — so, in 2013,  they created ThirdLove — a third, better option, which doesn’t force us to choose between being sexy or comfortable. 

What Our Team Embodies

Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the Great Place to Work certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees’ real-time reports of their company culture. Earning this designation demonstrates to us that our team at ThirdLove is  inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, we’d love to hear from you.

What We Are Looking For

We are seeking a highly skilled and detail-oriented Controller to join our dynamic and growing company. In this role, you will be responsible for overseeing the company’s financial operations, ensuring accurate and timely reporting, and maintaining financial integrity. You will manage the day-to-day accounting functions, including month-end close, accounts payable and receivable, payroll, financial reporting, treasury, and compliance with accounting standards. The ideal candidate will have strong leadership abilities, an in-depth understanding of financial operations in a DTC company, and experience.

What You Will Own And How You Will Make A Difference

1. Month-End Close/Reporting: Manage all aspects of the month-end close process including journal entry reviews and preparation of monthly financial statements in accordance with GAAP (Generally Accepted Accounting Principles). Lead close meetings, including management presentations. 
2. Financial Reporting:  Oversee weekly/monthly/quarterly investor and debt reporting, ensuring accuracy and timeliness. Manage and prepare periodic financial reporting and/or metrics reporting for internal stakeholders. 
3. Accounting Operations: Oversee all accounting related tasks and processes including but not limited to accounts payable, accounts receivable, payroll, equity accounting/reporting, and technical accounting.
4. Treasury/Cash Flow Management: Manage all treasury operations including remittance and deposits. Manage daily/weekly cash flow to ensure sufficient liquidity for operational needs, including forecasting cash requirements and preparing cash flow projections. Manage the company’s banking and lender relationships, including managing credit lines, debt facilities, and negotiating favorable terms.
5. Audits and Compliance: Coordinate and lead external audits including but not limited to financial statement audits, bank audits, insurance audits, 401K audits, tax audits, and inventory audits/appraisals; ensuring compliance with regulatory requirements and timely submission of any filings. Manage relationships with external partners (e.g. auditors, tax firms).
6. Strategic Financial Planning: Provide analysis and insights on financial performance to support decision-making, including capital investment, debt management, and treasury-related activities.
7. Equity Management and Reporting: Maintain and update the company’s cap table to accurately reflect ownership, stock options, and other equity instruments,ensuring proper accounting and compliance. Work closely with legal, HR, and executive teams to ensure proper documentation and administration of equity transactions.
8. System Management: Manage the company’s ERP system (in collaboration with the Senior Manager, Systems and Product)  and ensure proper integrations, transaction flows, and financial reporting. Lead the assessment, implementation, and maintenance of financial systems and software that streamline operations and improve efficiencies.
9. Internal Controls: Develop, implement, and maintain financial policies, procedures, and internal controls to ensure accurate financial reporting and minimize financial risks.
10. Team Leadership: Regularly assess and refine the team structure to ensure alignment with business goals and team objectives.  Manage and mentor the accounting team, fostering professional development and ensuring high levels of performance and accuracy. Provide training, coaching, and timely feedback to the team.
11. Continuous Improvement: Continuously identify opportunities for process improvements, automation, and cost efficiencies within the accounting function. Maintain up-to-date knowledge of industry trends, financial regulations, and best practices, particularly in eCommerce and retail finance.
12. Cross-Functional Collaboration: Partner closely with leadership and other key stakeholders across the company to develop financial strategies that support the growth and profitability of the business.

You Have

1. Bachelor’s Degree with concentration in Accounting, Finance, or related fields
2. Certified Public Accountant (CPA) strongly preferred
3. Minimum 10+ years of progressive experience in accounting, with at least 5 years in a manager/leadership role; previous experience in a Controller role preferred
4. A track record of progressively increasing management responsibilities including building and growing a team and developing leaders from within the organization
5. Experience with ecommerce/retail, consumer goods and inventory highly desirable
6. Strong knowledge and technical expertise in US GAAP accounting, with ability to manage accounting treatments for any accounting policy changes
7. Experience managing external audit processes and external partners including auditors, tax firms, bankers, and lenders
8. Advanced proficiency in financial software (NetSuite strongly preferred, Bill.com), Microsoft Excel, Word, and PowerPoint; BI tool (Looker) experience preferred
9. Excellent organizational, analytical, and problem-solving skills with a keen attention to detail
10. Excellent written and verbal communication skills, with the ability to communicate to leadership and collaborate across teams
11. Proven ability to identify operational inefficiencies and implement processes/systems to address 
12. Confident, energetic, team player who demonstrates good judgment and influences outcomes cross-functionally
13. Ability to work in a fast-paced, high-growth environment, balancing multiple priorities and have strong sense of ownership

You Are

This section outlines the non-negotiable value driven behaviors that exist within ThirdLove. Every employee will be expected to contribute & maintain this to add value to our culture.

• DEFY CONVENTIONS: Stay curious and courageous. Take risks to drive innovation.
• EVERYDAY IS A NEW DAY: Be adaptable and resilient. Approach new situations with a positive mindset.
• MAKE IT HAPPEN: Take ownership and act with urgency. Execute with grit and focus.
• PUT CUSTOMERS FIRST: Listen with empathy and communicate clearly, always with a customer focus.

WE’RE STRONGER TOGETHER: Efficiently cross-functionally collaborate & champion diversity, equity, and inclusion.

ThirdLove Offers You

• Competitive salary + equity
• Medical/Dental/Vision insurance
• Paid parental leave
• Flex time off
• Discounted and free products

Diversity

ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.

Compensation

Annual base salary range of 150K-200K