New York, NY, USA (or remote, US East Coast)
About Us
Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.
We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether it’s engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.
Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with marketing, sales, and HRIS tech stacks and is powered by our world-class team across New York, London, and Lisbon.
We’re growing, and we’re currently looking for a Controller to join us.
About the Role
We’re looking for an exceptional, hands-on accounting leader to own our accounting function day to day, from monthly close through consolidated US GAAP financials, audits, controls, and technical accounting. Reporting to the CFO, you’ll ensure the integrity of our numbers, develop the team, and continuously improve how the function operates.
Our business model uniquely combines SaaS and prepaid customer wallets with a global gift marketplace, branded merchandise, and international fulfillment. Across six entities and multiple currencies, that creates complex accounting across revenue recognition, principal versus agent judgements, wallet balances and breakage, physical goods, intercompany, FX, tax, and statutory reporting.
Your impact will extend beyond Accounting. You’ll work directly with leaders and teams across the business on new initiatives and complex problems, bringing strong judgement, practical solutions, and the ability to drive work through completion. You’ll be equally comfortable in the accounting detail and understanding the broader business implications.
You’ll help accelerate the close, strengthen controls, and build a high-performing international accounting team. You’ll work with NetSuite, SuiteBilling, and an integrated finance stack processing tens of thousands of transactions each month, with a strong focus on automation and process improvement.
Responsibilities
- Own the monthly, quarterly, and year-end close and US GAAP consolidation across six entities, including intercompany, FX revaluation, and translation, driving a reliable close in 10 working days or fewer.
- Own balance sheet integrity, ensuring material accounts are properly reconciled, supported, and reviewed.
- Lead technical accounting analysis across revenue recognition, principal versus agent, customer wallet balances and breakage, landed cost, and vendor rebates, recommending positions to the CFO and ensuring they are implemented correctly.
- Lead the group and UK statutory audits from planning through fieldwork and sign-off.
- Own and improve internal controls, including controls over prepaid customer wallet funds and segregation of duties.
- Manage statutory accounts and tax compliance with external advisers, including corporate tax, US sales tax, and UK and EU VAT.
- Work directly with leaders and teams across the business on projects and new initiatives where Finance is involved, bringing accounting and commercial perspective and driving the Finance work through completion.
- Improve accounting processes, systems, and automation across NetSuite and key integrations to increase speed, accuracy, and efficiency.
- Lead, develop, and performance-manage the international accounting team, setting clear expectations and a high bar for performance.
About You
- Strong hands-on accounting background, typically 8+ years, ideally including public accounting or experience in a complex, multi-entity business.
- Strong US GAAP knowledge, including ASC 606 and principal versus agent judgements.
- Experience owning a multi-entity, multi-currency close and consolidation, including intercompany and FX, and leading external audits.
- Strong technical and business judgement, with the ability to research accounting positions, understand broader implications, and communicate clear recommendations.
- Proven cross-functional leader who builds credibility across the business, works independently and collaboratively with leaders and teams, and drives complex work through resolution.
- Strong people leader who sets clear expectations, develops high performers, addresses underperformance, and builds capability across the team.
- Experience designing and operating internal controls in an audited environment.
- Hands-on ERP experience, ideally NetSuite, with a track record of using systems and automation to improve processes.
- Proactive, organized, and comfortable taking ownership in a fast-moving international business.
Preferred Qualifications
- CPA, ACA, ACCA, or equivalent.
- Experience with physical goods, marketplace, stored-value, prepaid, or payments accounting, including areas such as landed cost, vendor rebates, customer funds, gift cards, or breakage.
- Experience with UK and European entities, including statutory accounts, VAT, or other local compliance requirements.
- NetSuite experience in a high-volume environment, ideally including SuiteBilling and integration-driven transactions.
The Benefits
- Competitive salary with generous stock options
- 401(k) with employer match
- Medical, dental & vision insurance, including mental health support and fast access to care
- Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
- A genuinely collaborative culture with innovative, fun, and ambitious people
Compensation is based on standardised salary ranges by role, level, and location, benchmarked against similar-sized companies. Final offers are determined by a combination of experience, skills, and role fit, and may vary from the listed range.
Reachdesk believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds.
Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here:
www.reachdesk.com/candidate-privacy-policy
Skills Required
- Strong hands-on accounting background, typically 8+ years, ideally including public accounting or complex multi-entity experience
- Strong US GAAP knowledge, including ASC 606 and principal-versus-agent judgments
- Experience owning multi-entity, multi-currency close and consolidation, including intercompany and FX
- Experience leading external audits
- Strong technical and business judgment with ability to research accounting positions and communicate recommendations
- Cross-functional leadership experience and ability to drive complex work to resolution
- People leadership experience, including performance management and team development
- Experience designing and operating internal controls in an audited environment
- Hands-on ERP experience, ideally NetSuite, with process automation experience
- Proactive, organized, and comfortable taking ownership in a fast-moving international business
- CPA, ACA, ACCA, or equivalent
- Experience with physical goods, marketplaces, stored value, prepaid, payments accounting, landed cost, vendor rebates, customer funds, gift cards, or breakage
- Experience with UK and European entities, statutory accounts, VAT, or local compliance requirements
- NetSuite experience in a high-volume environment, ideally including SuiteBilling and integration-driven transactions
What We Do
Reachdesk enables companies to deliver moments that matter at scale, globally, throughout the entire customer lifecycle. Through Reachdesk companies can deliver gifts and direct mail that build deeper connections with customers, prospects and employees at the click of a button. Our integrations to a company’s tech stack automates complex manual workflows and powers a clear and quantifiable ROI; the direct channel is no longer a guessing game. We work with some of the world’s leading brands in B2B including ZoomInfo, Hootsuite, Zscaler and Barracuda. We just raised $43M for Series B and have been recognized as one of the Top 5 Fastest Growing Products for 2021 and our team has grown from 40 to over 160 over the course of the last year, with even more growth in sight. The company is headquartered in New York with offices in London and Lisbon. Exciting times lie ahead, come and reach your potential with Reachdesk!
Why Work With Us
We fundamentally believe people make the difference between good and great businesses and work with our people to create a place where every Reachdesker feels seen, heard, valued, and supported to deliver moments that matter!
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