As a VP Control Manager within the Asset & Wealth Management (AWM) organization, you are empowered to add impact from day one. You’ll partner with WM Investment Product Operations to develop a rigorous approach to managing operational risk including performing risk analysis, designing sustainable controls, identifying and escalating issues, and building creative solutions. The dynamic nature of the organization provides opportunities for continued growth.
Job responsibilities:
- Proactively engage with stakeholders to identify and assess risks
- Identify control gaps and drive actions to remediate
- Design sustainable controls to mitigate operational risks
- Develop data-driven governance and monitoring strategies
- Use analytics and AI/LLM capabilities to anticipate trends and deliver solutions that elevate the risk and control environment
- Lead and support a dynamic team, cultivating a culture of innovation and operational excellence
- Leave space for business-specific call outs (example) Lead anti-fraud and cybersecurity initiatives to ensure operations are fortified and agile against emerging threats
- 7+ years with experience in controls, audit, quality assurance, or operational risk management.*
- Bachelor’s degree or equivalent experience required.*
- Change Management: Designs and implements change management strategies for complex initiatives, drives adoption while minimizing disruption and trains others on best practices.
- Stakeholder Management: Builds trusted partnerships across business, operations, technology, audit and compliance through shared accountability. Aligns competing priorities by managing conflict constructively, influencing/negotiating scope, timelines and risk decisions.
- Communication Skills (written and verbal): Communicates clear and concise messaging tailored to the specific audience. Distills complex topics and addresses challenge confidently with facts.
- Critical & Strategic Thinking: Brings clarity and structure to ambiguous and complex problems, synthesizes data to uncover root causes and risks, rigorously evaluates options and trade-offs while challenging assumptions.
- Teamwork: Leads cross-functional teams in complex initiatives, integrates diverse perspectives and fosters inclusive collaboration across Legal, Compliance, Audit, and Risk and a broad range of programs. Advises others on team dynamics.
- Regulatory Requirements: Demonstrates understanding of, and can apply, current industry/market practices and regulations applicable to the business.
- Business Acumen: Understands the business model, products, services, client journey, operating model, relevant regulations and where value and risk are created across the end-to-end process.
- Process Optimization / Reengineering: Challenges legacy ways of working to deliver practical changes and propose workflows to reduce manual touchpoints, errors, and control gaps.
- Technology and AI Literacy: Leverages emerging technology and AI tools to analyze risk, support control objectives and propose solutions (with appropriate controls); stays current on risks that can arise from ever-evolving technology. Partners effectively with AI/tech teams.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 7+ years of experience in controls, audit, quality assurance, or operational risk management
- Bachelor's degree or equivalent experience
- Change management experience, including designing and implementing strategies for complex initiatives
- Stakeholder management experience across business, operations, technology, audit, and compliance
- Strong written and verbal communication skills
- Critical and strategic thinking skills
- Experience leading cross-functional teams and fostering collaboration
- Understanding of applicable industry practices and regulatory requirements
- Business acumen across products, services, client journeys, operating models, and risk
- Process optimization or reengineering experience
- Technology and AI literacy, including applying AI tools to risk and control objectives
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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