Join JPMorganChase and help shape the future of risk and control management. Step into a pivotal role where your compliance and risk expertise strengthens how we operate—enabling innovation while protecting our customers, colleagues, and the firm.
As a VP Control Manager within the Consumer and Community Banking (CCB) organization, you will help lead and build an enhanced control framework that supports a continuous and integrated approach to risk assessment. You will partner across CCB and second-line functions to drive top-down risk analysis, real-time control issue detection and escalation, root cause analysis, and remediation—continuously improving the control environment.
Job responsibilities- Spearhead the design and execution of control strategies to proactively identify and mitigate compliance and operational risks
- Drive an integrated, continuous approach to risk assessment, including top-down risk analysis and monitoring
- Strengthen issue management practices, including real-time detection, escalation, root cause analysis, and remediation tracking
- Leverage data analytics, automation, and technology to identify trends, translate business needs into insights, and improve the control environment
- Partner with internal stakeholders across CCB, Legal, Compliance, Audit, and Risk to align priorities, ensure transparency, and deliver outcomes
- Lead and develop a high-performing, inclusive team and culture focused on innovation, operational excellence, and continuous improvement
- 7+ years of experience in financial services, including controls, audit, quality assurance, compliance, and/or operational risk management
- Demonstrated ability to design, enhance, and operate control frameworks, including escalation and issue management practices
- Strong understanding of risk management concepts and the policy/procedural and regulatory environment relevant to banking operations
- Proven analytical capabilities: ability to synthesize complex information, identify root causes, challenge assumptions, and communicate risk insights
- Data literacy and comfort using analytics and automation to improve reporting, monitoring, and control effectiveness
- Strong stakeholder management and influencing skills across senior, cross-functional partners; ability to explain complex topics clearly
- People leadership skills, including coaching, inclusive team leadership, and strong written/verbal communication and presentation skills
- Experience supporting fraud, cybersecurity, and/or technology-related operational risk and control initiatives
- Experience implementing control automation and/or applying machine learning/advanced analytics concepts in risk and control contexts
- Background in consumer banking and/or large, matrixed organizations with global stakeholders
- Relevant certifications (e.g., CIA, CISA, CRISC, CAMS) and/or advanced degree a plus
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- 7+ years of experience in financial services, including controls, audit, quality assurance, compliance, and/or operational risk management
- Experience designing, enhancing, and operating control frameworks, including escalation and issue management practices
- Strong understanding of risk management concepts and the policy, procedural, and regulatory environment relevant to banking operations
- Ability to synthesize complex information, identify root causes, challenge assumptions, and communicate risk insights
- Data literacy and comfort using analytics and automation to improve reporting, monitoring, and control effectiveness
- Strong stakeholder management and influencing skills across senior, cross-functional partners
- Ability to explain complex topics clearly
- People leadership skills, including coaching, inclusive team leadership, and strong written, verbal, and presentation skills
- Experience supporting fraud, cybersecurity, and/or technology-related operational risk and control initiatives
- Experience implementing control automation and/or applying machine learning or advanced analytics concepts in risk and control contexts
- Background in consumer banking and/or large, matrixed organizations with global stakeholders
- Relevant certifications such as CIA, CISA, CRISC, or CAMS and/or an advanced degree
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
