Be part of a team that values innovation, collaboration, and continuous improvement. Grow your career while making a significant impact on our business operations.
As an Associate Control Manager within Consumer and Community Banking, you partner with stakeholders to analyze risks and design effective controls. You leverage digital tools, automation, and data analytics to support a forward-thinking risk culture. You contribute to control program initiatives and build expertise in automation, AI/ML, and LLM practices.
Job Responsibilities:
- Collaborate with stakeholders to analyze risk and control environments, identify gaps, and investigate root causes.
- Support the design, implementation, and monitoring of controls using digital tools and automation.
- Dive into program data, utilize analytics and visualization tools, and create decision-driving reports.
- Collect information for Risk & Control Self-Assessments, including process walkthroughs and mapping exercises.
- Support control program initiatives to meet regulatory requirements and address operational risks.
- Identify and drive improvements through innovation and technology.
- Apply digital risk management, automation, AI, and agile practices in daily work.
- Communicate findings and recommendations clearly to stakeholders.
- Contribute to lessons learned sessions and apply insights to current projects.
- Organize and compare information to support analytical decision-making.
- Promote teamwork and an inclusive environment across groups.
Required Qualifications, Capabilities, and Skills:
- Demonstrate at least 7 years of experience in financial services, controls, audit, quality assurance, or operational risk management.
- Apply basic risk and control concepts, follow escalation procedures, and identify risks with supervision.
- Support change initiatives and learn change management tools and processes.
- Develop persuasion skills and engage stakeholders in discussions.
- Build working relationships with internal stakeholders and communicate clearly.
- Create presentations, write clear documentation, and engage in active listening.
- Organize and compare information to make fact-based decisions and draw conclusions.
Preferred Qualifications, Capabilities, and Skills:
- Learn and apply JPMC policies, standards, and regulations in business and product contexts.
- Communicate technical insights to business stakeholders with support.
- Translate technical concepts to business value and participate in knowledge sharing sessions.
- Support the adoption of machine learning and automation capabilities.
- Demonstrate proficiency in CORE, Agile principles, Jira, and digital control platforms.
- Apply controls expertise in Intelligent Solutions, Model Governance, and technology use cases.
- Interpret SQL, data analytics, visualizations, and automation with a foundational understanding of data infrastructure.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- At least 7 years of experience in financial services, controls, audit, quality assurance, or operational risk management
- Knowledge of basic risk and control concepts, escalation procedures, and risk identification
- Ability to support change initiatives and learn change management tools and processes
- Stakeholder engagement, persuasion, and relationship-building skills
- Clear written and verbal communication, presentation, documentation, and active listening skills
- Ability to organize and compare information, make fact-based decisions, and draw conclusions
- Knowledge of JPMC policies, standards, and regulations in business and product contexts
- Ability to communicate technical insights to business stakeholders
- Ability to translate technical concepts into business value and participate in knowledge sharing
- Ability to support machine learning and automation adoption
- Proficiency in CORE, Agile principles, Jira, and digital control platforms
- Controls expertise in Intelligent Solutions, Model Governance, and technology use cases
- Foundational understanding of SQL, data analytics, visualizations, automation, and data infrastructure
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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