Control Manager - Senior Associate

Posted 4 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Manage and improve control frameworks by identifying and assessing compliance and operational risks, designing and implementing mitigation strategies, monitoring control effectiveness, collaborating with business leaders, presenting findings to senior stakeholders, and driving continuous risk-management improvements.
Summary Generated by Built In
Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations. You'll have the opportunity to grow your career while making a significant impact on our business. Join a team that values innovation, collaboration, and continuous improvement.
As a Control Manager within JPMorganChase, you will play a crucial role in identifying and mitigating compliance and operational risks. You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient. Your work will directly contribute to the firm's success and help maintain our reputation for excellence.
Job Responsibilities:
  • Facilitate the identification and assessment of compliance and operational risks, applying your knowledge of anti-fraud awareness and cybersecurity.
  • Develop and implement effective control strategies to mitigate identified risks, utilizing your skills in process improvement and project management.
  • Conduct regular monitoring and assessment of the business's compliance and operational risk and control environment, leveraging your data & tech literacy skills.
  • Collaborate with business executives to promote early compliance and operational risk identification, utilizing your skills in internal stakeholder management and conflict management.
  • Present findings and recommendations to senior management and stakeholders, applying your presentation skills and listening & questioning abilities.
  • Drive continuous improvement in risk management practices.
Required Qualifications, Capabilities and Skills:
  • Demonstrated ability in control management, with a focus on identifying and assessing compliance and operational risks, showcasing skills equivalent to 3 or more years of proven experience in developing effective control strategies.
  • Experience in monitoring and assessing risk and control environments, with advanced analytical, technical, and problem-solving skills.
  • Strong skills in collaborating with business executives and managing conflicts, along with strong internal stakeholder management and conflict management skills.
  • Proficiency in creating and delivering impactful presentations and in process improvement and project management.
  • Ability to effectively manage conflicts and collaborate with stakeholders to drive compliance initiatives and ensure alignment with industry standards.
Preferred Qualifications, Capabilities and Skills:
  • Capability to apply AI/ML concepts to support risk management applications and enhance decision-making processes.
  • Developing skills in automation to improve control operations and boost efficiency.
  • Strong digital literacy for the effective use of digital tools and platforms in control frameworks.
  • Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration.
  • Proficiency in quantitative reporting to inform risk assessment and effectively present findings.
About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

Skills Required

  • 3+ years of experience in control management, identifying and assessing compliance and operational risks
  • Experience monitoring and assessing risk and control environments with advanced analytical, technical, and problem-solving skills
  • Strong collaboration with business executives and internal stakeholder management
  • Conflict management skills
  • Proficiency in creating and delivering presentations
  • Process improvement and project management skills
  • Ability to drive compliance initiatives and ensure alignment with industry standards
  • Capability to apply AI/ML concepts to support risk management (preferred)
  • Developing skills in automation to improve control operations (preferred)
  • Strong digital literacy for use of digital tools and platforms (preferred)
  • Emerging ability to influence stakeholders in implementing compliance strategies (preferred)
  • Proficiency in quantitative reporting to inform risk assessment (preferred)

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
  • Retirement Support A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
  • Leave & Time Off Breadth Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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