Control Manager - Program Governance - Vice President

Posted Yesterday
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Newark, DE, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead control program governance within CIB Finance: assess and strengthen controls, drive strategic risk and process improvements, manage regulatory and audit interactions, coordinate cross-functional stakeholders, and resolve control issues to enhance operational resilience.
Summary Generated by Built In

As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments to keep their money safe and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape. 

Reporting to the CIB Finance Control Program Manager, you will be part of an agile, future focused, and collaborative team. On any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, design enhancements to our business platform to support new and existing products, develop an advanced technology solution built with machine learning to drive process improvement, or proactively identify and respond to high profile issues or emerging risks of utmost importance to C-suite level committees. 

You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions. 

 

Required qualifications, skills and capabilities:

  • Provide control program guidance and analysis across the functional groups within the F&BM organization

  • Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment 

  • Ensure effectiveness of key controls and lead communications with regulatory and audit bodies, both internally and externally

  • Oversee governance of business operational risks, escalating issues appropriately to line of business and Firmwide operating committees

  • Collaborate with senior business clients and partners across functional areas (e.g. Finance, Compliance, Risk) and geographies

  • Provide support to the CIB Finance and Business Management Control Manager and inform other stakeholders in applicable governance forums

  • Drive coordination across finanace to ensure resolution of control issues in an accurate and timely manner

  • 5 - 8 years of relevant experience; financial services industry or background in Process Improvement or Risk Management preferred


Preferec qualifications, skills and capabilities:

  • Bachelor’s Degree or equivalent preferred 

  • Strong understanding of risk management principles

  • Proficiency working in Microsoft Office Suite (Word, Excel, PowerPoint)

  • Strong problem solving and analytical skills

  • A curious mind that prefers to go deep to understand details 

  • A positive attitude and team spirit with exceptional interpersonal and collaboration skills 

  • Practical fluency with AI-enabled productivity tools to accelerate research, writing, analysis, and stakeholder communications

  • Strong judgment in applying AI—knowing when to use AI vs. manual analysis, and validating outputs for accuracy, completeness, tone, and audience fit


    To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Provide control program guidance and analysis across functional groups within the Finance & Business Management organization
  • Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment
  • Ensure effectiveness of key controls and lead communications with regulatory and audit bodies, both internally and externally
  • Oversee governance of business operational risks and escalate issues to line of business and firmwide operating committees
  • Collaborate with senior business clients and partners across functional areas (Finance, Compliance, Risk) and geographies
  • Provide support to the CIB Finance and Business Management Control Manager and inform stakeholders in governance forums
  • Drive coordination across finance to ensure accurate and timely resolution of control issues
  • 5-8 years of relevant experience
  • Authorized to work in the United States (no immigration sponsorship provided)
  • Financial services industry experience or background in Process Improvement or Risk Management
  • Bachelor's degree or equivalent
  • Strong understanding of risk management principles
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong problem solving and analytical skills
  • Practical fluency with AI-enabled productivity tools and judgment in applying AI appropriately
  • Strong interpersonal, collaboration, and communication skills

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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