Our Chief Administrative Office (CAO) is comprised of multiple global functions that support JPMorgan Chase's businesses in 60 countries, including Finance & Business Management (F&BM), Global Real Estate, Global Security, Document & Business Solutions, Global Supplier Services, CAO Strategic Initiatives, Corporate Aviation, Corporate Insurance, Amenity Services, Firmwide Business Resiliency, and Firmwide Business Workforce Strategy. CAO colleagues around the world help the company work better, faster, more efficiently and safer. We protect and support employees by providing a multitude of critical services across the firm's global operations.
As a Control Manager – Executive Director in Global Real Estate (GRE), you will support the strategic delivery of GRE's Property Management controls objectives. You will be a trusted advisor to the team, while remaining curious and in tune to emerging risks. You will be responsible for enabling the framework that supports the alignment and accurate reflection of business risks to controls and lead a team responsible for delivering controls oversight and risk management practices, ensuring alignment with firmwide standards and regulatory requirements. This role is based in New York and requires close partnership with GRE and cross-functional stakeholders across Finance, Sourcing, Legal, and more.
Job Responsibilities
- Serve as a strategic business partner to GRE's Property Management function, providing end-to-end controls oversight and issue management
- Oversee the identification, escalation, and remediation of control gaps and issues, driving closure of action plans and ensuring sustained compliance with firmwide standards
- Develop and lead transformative initiatives.
- Partner proactively with audit and testing teams throughout control testing activities and internal audit reviews to support favorable outcomes
- Oversee a broad suite of recurring certification, attestation, and reporting obligations, ensuring timely and accurate delivery on behalf of the business
- Support Property Management’s third-party oversight activities, including review of third-party intermediaries and vetting of related business activities
- Lead and develop a team of direct reports, managing workload across a broad and varied controls portfolio
- Serve as a cross-functional partner to Finance, Sourcing, Legal, Security, and other key stakeholders, driving alignment across a complex, matrixed organization
Required Qualifications, Capabilities and Skills
- Minimum 10 years of experience in controls, audit, risk management, or compliance within financial services or a related industry
- Proven experience supporting real estate or property management operations from a controls, audit, or risk perspective
- Strong working knowledge of control and risk management frameworks, with hands-on experience leading or supporting control testing, internal audit engagement, or regulatory review processes
- Demonstrated people leadership experience, with the ability to manage, develop, and motivate a team in a fast-paced, high-visibility environment
- Exceptional stakeholder management and communication skills, with the ability to engage senior executives and distill complex topics into clear, executive-level materials
- Strong analytical skills and sound judgment, with the ability to translate stakeholder input into actionable insights and recommendations
- Ability to work autonomously, prioritize effectively, and manage competing demands across a broad portfolio
Preferred Qualifications, Capabilities and Skills
- Familiarity with real estate or facilities industry compliance standards and related regulatory frameworks, including experience working within SOX or similar controls frameworks
- Experience with procurement oversight and vendor integrity monitoring within a real estate or property management context
- Experience with project management, procurement, or vendor management platforms (e.g., PMWeb, Ariba, SAP)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Minimum 10 years of experience in controls, audit, risk management, or compliance within financial services or a related industry
- Proven experience supporting real estate or property management operations from a controls, audit, or risk perspective
- Working knowledge of control and risk management frameworks and hands-on experience with control testing, internal audit engagement, or regulatory reviews
- Demonstrated people leadership experience managing, developing, and motivating a team
- Strong stakeholder management and executive-level communication skills
- Strong analytical skills and sound judgment to translate input into actionable recommendations
- Ability to work autonomously, prioritize effectively, and manage competing demands across a broad portfolio
- Familiarity with real estate or facilities industry compliance standards and regulatory frameworks, including SOX
- Experience with procurement oversight and vendor integrity monitoring within real estate or property management
- Experience with project management, procurement, or vendor management platforms (e.g., PMWeb, Ariba, SAP)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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