Control Manager - Associate

Job Description
Apply today for the opportunity to join an exciting team that leads strategic programs and drives impactful change! We are looking for a dynamic Control Manager with exceptional attention to detail, superior organizational skills, and excellent communication skills. The Global Banking Program Governance (GBPG) team partners with first, second, and third line-of-defense functions to support GB business operation executives with efficiencies, strategies, and an end-to-end control framework to mitigate risk.
As a Control Manager in the GBPG team, you will support the GBPG leads in ensuring Global Banking maintains a sustainable and disciplined end-to-end control environment. You will assist in identifying and escalating issues with urgency and collaborate with the Business to facilitate timely remediation. Your role will involve top-down assessments, real-time control issue detection, escalation, root cause analysis, and remediation efforts.
Job Responsibilities:

• Assist in the development and management of governance deliverables to support Global Banking.
• Conduct monitoring and collaborate with global and local stakeholders on metrics requiring escalation or resolution.
• Serve as a point of contact for global and local stakeholders.
• Assist in managing escalations to ensure stakeholders are informed of changes in scope, issues, and risks.
• Contribute to continuous improvement projects in collaboration with stakeholders.
• Help assess changes across existing policies, standards, and processes to identify potential gaps or areas for improvement.
• Communicate directives to program stakeholders.
• Facilitate stakeholder meetings and assist in preparing meeting materials and minutes.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree or equivalent experience.
• 2 years of experience in the financial services industry with a background in controls, audit, quality assurance, operational risk management, project management, or compliance.
• Professional, self-motivated, and capable of delivering high-quality results both independently and in a team setting.
• Strong organizational and multi-tasking skills to meet deadlines across multiple assignments.
• Excellent written and oral communication skills, with the ability to facilitate stakeholder meetings and interact across various organizational levels.
• Critical thinking skills with the ability to independently solve problems with data.
• Comfortable with change, ambiguity, debate, and conflict.

Preferred Qualifications, Capabilities, and Skills:

• Proficient in MS Excel and PowerPoint.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.