Control Management Analyst

Job Description
Join our Global Investment Banking team and help build a robust control environment that drives business excellence. As a Control Management Support Analyst, you'll collaborate with experienced professionals, support key governance processes, and contribute to a culture of strong oversight and compliance. This is an opportunity to develop your analytical skills and make a meaningful impact in a dynamic, fast-paced environment. We value detail-oriented, proactive individuals who thrive on solving problems and driving process improvements.
As a Control Management Support Analyst in the Global Investment Banking Control Management team, you will work closely with Control Managers to support the end-to-end controls framework for a specific line of business within Markets and Banking. You will interact with Business Management, Technology, and Operations to ensure effective governance, risk management, and control oversight. You will help implement best-in-class supervisory practices and ensure firm policies and controls are executed accurately.
Job Responsibilities

• Support governance and reporting activities, including meeting administration, material production, report creation, data quality review, and logistics for Risk & Controls, Business Control Committees, and related forums
• Execute analytical requests and ad hoc reports related to key operational risk reporting
• Maintain tools for Senior Business Executives to review and affirm conduct and behavioral metrics, ensuring accurate employee-manager assignments
• Analyze and track conduct metrics, maintaining evidence of executive attestation and supervisor sign-off
• Support deal lifecycle control and management, including tool maintenance, workflow documentation, and metrics analysis
• Track and maintain evidence of correct deal procedures to prevent reputational risk
• Manage the full lifecycle of operational issues, action plans, and risk events in the Operational Risk System
• Identify, escalate, and record operational errors, ensuring compliance with risk event standards
• Track progress and ensure timely closure of risk events, escalating delays and obtaining approvals for extensions
• Support projects and handle various ad hoc requests as needed

Required Qualifications, Capabilities, and Skills

• Fluent in English with excellent written and verbal communication skills
• Proficient in Microsoft Excel, Word, and PowerPoint
• Strong attention to detail
• Knowledge of analytics and Tableau
• Strong team player with exceptional organizational and follow-up skills
• Strong problem-solving and process re-engineering abilities
• Ability to work under pressure and meet tight deadlines
• Ability to adapt to changing priorities and multitask effectively

Preferred Qualifications, Capabilities, and Skills

• Experience with Alteryx
• Financial background
• Experience supporting control management or risk functions
• Familiarity with operational risk systems and reporting tools
• Proven ability to drive process improvements
• Experience working in multinational organizations
• Demonstrated commitment to accuracy and compliance

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.