Contractual Manager (SCR)

Posted 2 Days Ago
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Detroit, MI
Hybrid
Junior
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Role
The Contractual Manager oversees dealer contractual change requests, ensuring compliance with the General Motors Dealer Sales and Service Agreement. Responsibilities include collaborating with stakeholders, preparing dealer contracts, conducting financial analyses, and providing documentation support. The role requires strong organizational skills, attention to detail, and the ability to multi-task while building positive relationships with dealers and other teams.
Summary Generated by Built In

Description
This role is categorized as hybrid . This means the successful candidate is expected to report to Warren - Cadillac Tower three times per week, at minimum. This job may be eligible for relocation benefits.
The Dealer Contractual Group (DCG) is a unique support team within the Sales Operations Organization. The DCG Team is responsible for collaborating and partnering with stakeholders to process dealer contractual change requests, support dealers, and ensures compliance and alignment to the GM Dealer Sales and Service Agreement.
The Contractual Manager oversees a portfolio of change requests to update pertinent dealer information. Change requests must be processed timely with adherence respective of state statutes. Within the DCG, the Contractual Manager is the subject matter expert supporting GM Policy, processes, and procedures as they relate to the Dealer Sales and Service Agreement (DSSA).
Role Responsibilities:
The Contractual Manager is responsible for processing contractual changes consistent with the state franchise statutes and the DSSA. Duties include:
• Securing documentation to process change requests by collaborating with Dealers and GM stakeholders teams such as GM Legal, Market Analysis, Regional Directors and Zone Managers
• Assisting Dealers, Dealer Candidates, GM Legal, and field teams with proposals, current network planning, request, and system activities
• Advise Dealers and GM field personnel on GM Dealer Contractual Group (DCG) policies and procedures
• Meet with GM stakeholders and attorneys on Dealer proposals and current dealer network activities
• Prepare Dealer contracts, Program Enrollment Forms, template letters, draft ad hoc letters, complete Dealer activations and update Dealer information in systems and logs
• Conduct financial analysis; Analyze candidate sales and profit forecasts and provide dealers with insight from composite groups
• Complete Area Primary Responsibility (APR) notice requirements;
• Provide deposition or testimony regarding the processing of Dealer requests as required by GM Legal and review DCG SharePoint files annually for ILM compliance
• Additional general duties related to processing Dealer requests and maintaining dealer files such as sending and receiving faxes, routine scanning, mailing, and copying etc.
Additional Description
Role Qualifications
• Associate's degree in marketing, business or other related
• 2+ years in a fast pace, business environment
• Strong computer skills in Microsoft Office products (Word, Excel, PowerPoint, Teams), Share Point, and managing database information
• Excellent attention to detail and the ability to multi-task
• Ability to build relationships and positively collaborate with others
• Proficient analytical, statistical, and problem-solving skills
• Efficient organizational and time management skills
• Growth mind-set with effective oral, written and communication skills
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
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About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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The Company
HQ: Detroit, MI
165,000 Employees
Hybrid Workplace
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.

Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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Employees engage in a combination of remote and on-site work.

Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.

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