Ultragenyx Jobs

Contractor – Senior Manager, Supply Chain LATAM

Ultragenyx

Contractor – Senior Manager, Supply Chain LATAM

Posted 5 Days Ago

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Mexico City, Cuauhtémoc, Mexico City, MEX

In-Office

Senior level

Biotech

The Role

Lead end-to-end LATAM supply chain for Mexico, Central America, and Andean region. Own supply planning, inventory optimization, logistics oversight (4PL/3PL), order-to-cash, and regulatory compliance. Drive product launches, network optimization, cost-to-serve improvements, and cross-functional stakeholder management to ensure uninterrupted patient access to therapies.

Summary Generated by Built In

Why Join Us?

Be a hero for our rare disease patients

At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.

Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.

If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

ultraimpact – Make a difference for those who need it most

The Senior Manager - Supply Chain LATAM Contractor is a key role within the LATAM Supply Chain organization, responsible for end-to-end supply chain operations and strategic planning across Mexico, Central America, & Andean region. This role will own supply planning processes, optimize inventory levels, logistics, (including oversight of local 4PL), and guarantee product availability for patients in alignment with commercial forecasts and regulatory requirements.

This role is critical to ensuring uninterrupted patient access to life-changing therapies by managing supply continuity and operational excellence. The position leads cross-functional and external partnerships across distributors, 3PLs, QA, regulatory, and commercial teams, while driving strategic initiatives including product launches, network optimization, and cost-to-serve improvements. This role combines operational excellence with strategic leadership in a dynamic, multicultural environment.

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

Planning & Inventory

Develop and maintain supply plans aligned with SIOP and commercial forecasts.

Optimize stock levels and proactively manage replenishment to avoid shortages or excess, including deviation management in inbound and outbound processes within the quality management system.

Identify and mitigate supply risks to ensure continuity of treatment.

Operations & Customer Service

Oversee order-to-cash processes ensuring high service levels, including order fulfillment, shipment tracking, and issue resolution.

Manage relationships with internal and external stakeholders, including distributors, suppliers, 4PL, commercial teams, patient liaison, accounting, global distribution, QA, regulatory, and contracts.

Partner with finance and customer-facing teams to ensure accurate invoicing and account reconciliation.

Strategic Projects & Continuous Improvement

Lead and execute strategic initiatives including product launches, supply network optimization, and cost-to-serve improvement.

Demonstrated ability to influence cross-functional stakeholders without direct authority.

Collaborate with analytics teams to leverage data and digital tools for improved forecast accuracy and decision-making.

Compliance & Governance

Support change control, manage vendor onboarding, risk assessments and compliance activities within the Quality Management System.

Ensure adherence to LATAM regulatory requirements for imports/exports.

Accountable for service levels (OTIF), inventory health (DOH, write-offs), and cost performance across the cluster.

Requirements:

Bachelor’s degree in Supply Chain, Logistics, Engineering, or related field; MBA or APICS certification preferred.

6+ years in pharmaceutical supply chain (planning & operations) within a multinational, matrix environment.

Strong knowledge of LATAM regulatory and healthcare systems; rare disease experience preferred.

Expertise in supply planning, inventory optimization, and import/export processes.

Experience with ERP and planning tools (Oracle, Kinaxis).

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Power BI) and SharePoint.

Bilingual: English and Spanish required; Portuguese a plus.

Strong communication, negotiation, and stakeholder management skills.

#LI-CT1 #LI-Remote

Full Time employees across the globe enjoy a range of benefits, including, but not limited to:

· Generous vacation time and public holidays observed by the company

· Volunteer days

· Long term incentive and Employee stock purchase plans or equivalent offerings

· Employee wellbeing benefits

· Fitness reimbursement

· Tuition sponsoring

· Professional development plans

* Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at [email protected].

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: [email protected].

Skills Required

Bachelor's degree in Supply Chain, Logistics, Engineering, or related field
MBA or APICS certification
6+ years in pharmaceutical supply chain (planning & operations) within a multinational, matrix environment
Strong knowledge of LATAM regulatory and healthcare systems
Rare disease experience
Expertise in supply planning, inventory optimization, and import/export processes
Experience with ERP and planning tools (Oracle, Kinaxis)
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Power BI) and SharePoint
Bilingual: English and Spanish
Portuguese language skills
Strong communication, negotiation, and stakeholder management skills

Ultragenyx Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ultragenyx and has not been reviewed or approved by Ultragenyx.

Healthcare Strength — Benefits begin on the first day with multiple medical plan options alongside dental and vision coverage. Employer-funded HSA contributions and employer-paid mental health support via Spring Health add notable depth to healthcare support.
Leave & Time Off Breadth — Paid time off is broadened by two fully paid company shutdown weeks in August and December in addition to holidays and baseline vacation. Paid sick time, paid volunteer time, and a substantial paid leave program further expand time-off support.
Retirement Support — Retirement support includes a 401(k) program with a match on employee contributions and immediate vesting. An employee stock purchase plan discount also strengthens the overall financial rewards package.