Contract Specialist

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Charlotte, NC
Hybrid
5-7 Years Experience
Fintech • Information Technology • Mobile • Payments • Software • Financial Services
As passionate about our people as we are about our mission!
The Role

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance :
The Q2 Contract Specialist carries out the administrative and support functions of the contract operations team within the legal department. This position will provide support and training for the direct, channel and relationship management sales teams. If you're someone that has an eye for details, has strong skills in this area, and enjoys a team oriented and fast-paced environment, you'll likely feel right at home on this team!
A Typical Day :

  • Required to interact with co-workers, regional sales managers, account managers and executives as well as with clients and prospective clients.
  • Enter, maintain and ensure the integrity of contract data within SalesForce and other tracking databases including but not limited to accuracy and timeliness of dates (contract effective, implementation project start and go-live) and opportunity pricing (maintain/update product instances for proposal, contract and cross sale opportunities).
  • Create, maintain and update as necessary all miscellaneous contract templates and checklists to account for new pricing, products and/or services offerings.
  • Draft sales orders, amendments, SOW's, and review sales order forms for accuracy.
  • Ensure that contracts and proposals are thoroughly reviewed for pricing approvals and accounting issues prior to preparing a final copy for signature.
  • Conduct proposal preparation.
  • Reply timely to interdepartmental and intradepartmental requests.
  • Train new hires on Contract Operations process and assist with Sales on-boarding.
  • Create and document contract processes and procedures and communicate changes to the appropriate team members.
  • Work independently and with little supervision, managing and documenting work assignments in Salesforce and addressing any concerns/requests by the applicable deadlines.


Bring Your Passion, Do What You Love. Here's What We're Looking For :

  • Typically requires a Bachelor's degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
  • Must demonstrate ability to easily adapt to change and quickly learn and retain new processes and other contract related information
  • Proficiency in MS Office Suite and Salesforce needed


#LI-BW1
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness

  • Hybrid Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Programs
  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs - "You Earned it"


Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

What the Team is Saying

Sahana
Kelley
Clayton
Mo
Sravan
Edwin
The Company
HQ: Austin, TX
2,700 Employees
Hybrid Workplace
Year Founded: 2004

What We Do

Want to feel truly valued at work? Check out Q2! Our unique company culture and super-hero employees, are what sets us apart. We know how to get it done and still have fun! Q2 builds the leading mobile banking software platform serving Credit Unions, Banks (large and small), Community Banks and Financial Institutions. Our mission is to build stronger and diverse communities by strengthening their financial institutions. Q2 prioritizes innovation, collaboration and celebrating our employees who make our mission successful. Q2 is a national "Best Place to Work" Award winner 3 years running! Join our "Circle of Awesomeness"! #Q2Peeps

Why Work With Us

Q2 is a "Top Place to Work" Award winner for 3 years! Nothing builds trusting, collaborative relationships like a fun atmosphere and a shared sense of purpose. Q2 is known for our collaborative, friendly and mission driven culture. We prioritize career development and employee recognition. We value our customer relationships and our global impact.

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Q2 Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid work environment allows us to work, where we work best! Employees can choose when to work from home and when to work in-person. Q2 also has a few specific days a month, where functional groups are in office collaborating together.

Typical time on-site: Flexible
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