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Salary: £27,000 per annum plus Veolia benefits
Hours: 40 hours per week
Location: based at Veolia Newbridge, with occasional working at Veolia Seafield & Veolia Dunfermline
About the RoleAs a Contract Controller, you will play a key role in supporting the successful delivery of operational contracts by providing administrative, financial and customer support activities. Working closely with operational teams, customers and internal stakeholders, you will help ensure services are delivered efficiently, data is accurate and business processes run smoothly. This is an excellent opportunity to develop your skills within a growing and evolving Contract Controls function.
What you'll be doing:
Supporting the delivery of key operational contracts by providing accurate administrative, financial and customer support activities.
Assisting with fleet management and related financial reports
Acting as a key point of contact for customers, operational teams and internal stakeholders, ensuring queries are resolved efficiently and professionally.
Managing contract-related information, systems and documentation to ensure data accuracy, compliance and effective service delivery.
Producing reports, analysing information and identifying opportunities to improve processes, efficiency and customer outcomes.
Creating purchase orders, receiving Invoices and assisting with financial administration and contract controls activities in line with business requirements.
Assisting with and creating end of month reports.
Working closely with operational teams to coordinate activities, monitor performance and support the successful delivery of services.
Contributing to continuous improvement initiatives by identifying opportunities to simplify processes and enhance ways of working.
Building effective relationships across the business to support operational performance and customer satisfaction.
What we're looking for:
Experience working in an administrative, operational support, contract support or customer-focused environment.
Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
Excellent attention to detail and a commitment to maintaining accurate records and data.
Strong communication skills with the confidence to work with a variety of stakeholders.
Good analytical and problem-solving skills, with the ability to identify issues and propose solutions.
Experience using Microsoft Office applications, particularly Excel.
A proactive approach with a willingness to learn and continuously improve processes.
Experience of working with business systems, financial processes or contract administration would be advantageous.
Ability to pass DBS check
What we can offer you:
25 days of annual leave plus bank holidays
Access to our company pension scheme
Free physiotherapy and 24/7 GP service
Discounts on everything from groceries to well known retailers
Access to a range of resources to support your physical, mental, and financial health
Ongoing training and development opportunities, allowing you to reach your full potential
What’s next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Skills Required
- Experience in an administrative, operational support, contract support or customer-focused environment
- Strong organizational skills with ability to manage multiple priorities
- Excellent attention to detail and commitment to maintaining accurate records
- Strong communication skills for stakeholder interaction
- Good analytical and problem-solving skills
- Experience using Microsoft Office applications, particularly Excel
- Proactive approach with willingness to learn and improve processes
- Experience with business systems, financial processes or contract administration
- Ability to pass DBS check
What We Do
Veolia UK provides solutions for ecological transformation. We are a company of almost 14,000 employees, although we prefer to think of ourselves as “resourcers”. Every day across the country our “resourcers” design and deploy useful and concrete solutions, which help our customers fight against climate change, prevent pollution of our water and create a circular economy where nothing goes to waste. Every year, we serve around 1.8 million people through our municipal wastewater contracts. We complete over 400 million waste collections across our Local Authority contracts, serving over 3 million residential properties; and we treat over 1.5 million tonnes of commercial and industrial waste from our 85,000 private customers. We also produce over 560 MWe of renewable and low carbon electricity, to power over 1.3 million homes. Veolia UK is an exciting and innovative place to work, but don't just take our word for it - we were named as one of the top 10 'Very Big Organisations' to work for in The Sunday Times' Best Places to Work 2024. We're resourcing the world through our purpose of ecological transformation, and we're doing this by working together to constantly progress. We are reinventing the way things work to reduce our environmental impact and increase efficiency, whether in the reuse of wastewater or the recovery of waste, such as plastics. At the same time, we anticipate the needs of tomorrow with innovative solutions that will decarbonise our energy and heating demands. We do this through the development of microgrids and energy management through our Hubgrade solution, which optimises the management of resources using digital and artificial intelligence. We are driven by optimism and passion, not to see the world as it is, but how it should be; and we are tenacious in our efforts to achieve our goals. These aren't just empty words
