Ready to find the right role for you?
Salary: £26,800 per annum plus Veolia benefits
Contract length: Until March 2027
Hours: 40 hours per week
Location: Lossiemouth WWTW, Oakenhead Wood, Inchbroom Road, Lossiemouth, IV31 6HQ
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.
Whether you’re looking to overhaul the industry, or just do a good day’s work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
25 days of annual leave plus bank holidays
Access to our company pension scheme
Free physiotherapy and 24/7 GP service
Discounts on everything from groceries to well known retailers
Access to a range of resources to support your physical, mental, and financial health
Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing:
Deliver exceptional customer service as the primary point of contact for ad-hoc requests and customer interactions, providing high-quality advice to key clients both face-to-face and virtually
Act as a liaison between operations teams, customers, and the business to facilitate communication regarding service delivery, administrative functions, and contract requirements
Manage administrative and contract functions including raising purchase orders, administrating invoicing, processing bookings, and handling queries with internal and external service providers
Support the Operations team with flexible, short-notice assistance to liaise between site teams, customers, and external service providers using both client and Veolia systems
Prepare financial and operational reporting by supporting month-end processes, managing purchasing and invoicing, and reporting monthly data to Ops managers and contract holders
Demonstrate adaptability by remaining responsive to changing customer demands, reducing waste, preparing for system changes, and ensuring procedures are followed effectively
What we're looking for:
Proficiency in Microsoft Office (particularly Excel) and Google document systems with excellent attention to detail
Strong communication skills and ability to build and maintain effective relationships with internal and external customers
Excellent planning, coordination, and organisational skills with strong awareness of deadlines and ability to prioritise effectively
Problem-solving mindset with initiative and experience working to tight deadlines in a fast-paced environment
Industry administration experience with ability to identify trends, efficiencies, and optimisation opportunities (desirable)
What’s next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Skills Required
- Proficiency in Microsoft Office, particularly Excel
- Proficiency with Google document systems
- Excellent attention to detail
- Strong communication skills
- Ability to build and maintain effective relationships with internal and external customers
- Excellent planning, coordination, and organisational skills
- Ability to manage deadlines and prioritise effectively
- Problem-solving skills and initiative
- Experience working to tight deadlines in a fast-paced environment
- Industry administration experience
- Ability to identify trends, efficiencies, and optimisation opportunities
What We Do
Veolia UK provides solutions for ecological transformation. We are a company of almost 14,000 employees, although we prefer to think of ourselves as “resourcers”. Every day across the country our “resourcers” design and deploy useful and concrete solutions, which help our customers fight against climate change, prevent pollution of our water and create a circular economy where nothing goes to waste. Every year, we serve around 1.8 million people through our municipal wastewater contracts. We complete over 400 million waste collections across our Local Authority contracts, serving over 3 million residential properties; and we treat over 1.5 million tonnes of commercial and industrial waste from our 85,000 private customers. We also produce over 560 MWe of renewable and low carbon electricity, to power over 1.3 million homes. Veolia UK is an exciting and innovative place to work, but don't just take our word for it - we were named as one of the top 10 'Very Big Organisations' to work for in The Sunday Times' Best Places to Work 2024. We're resourcing the world through our purpose of ecological transformation, and we're doing this by working together to constantly progress. We are reinventing the way things work to reduce our environmental impact and increase efficiency, whether in the reuse of wastewater or the recovery of waste, such as plastics. At the same time, we anticipate the needs of tomorrow with innovative solutions that will decarbonise our energy and heating demands. We do this through the development of microgrids and energy management through our Hubgrade solution, which optimises the management of resources using digital and artificial intelligence. We are driven by optimism and passion, not to see the world as it is, but how it should be; and we are tenacious in our efforts to achieve our goals. These aren't just empty words
