The Pattie Group is looking for a talented individual to join our Administration Team as a Contract Administrator. The ideal candidate is detail-oriented and is capable of achieving results in a very fast-paced and changing environment. We are looking for a Contract Administrator who will embrace our culture and add to it. This is a challenging yet fun position for someone who has a desire to learn and grow.
Contract Administrator Duties and Responsibilities:
Daily Job Duties:
- Answer phones, take new leads, direct calls
- Process approved contracts into the CRM System
- Apply payments to invoices
- Report generation
- Review the progress of jobs
- Maintain record management systems (physical and digital)
- Maintain departmental workflow
- General office filing
Weekly Job Duties:
- Prepare client statements and mail
- Make calls or write letters when necessary to clients regarding outstanding balances
- Account reconciliation
Monthly Job Duties:
- Process client billing and mail
Qualifications:
- Proficient in Excel and QuickBooks, CRM software
- Previous contract processing experience required
- Exceptional organization & communication skills (written & verbal).
- Can-do attitude with a willingness to dive in and try new things.
- Great at multi-tasking and prioritizing.
Successful Attributes of a Contract Administrator:
- High judgment
- Tenacity
- Strong organizational skills
- Extremely strong communication abilities
- Passion for the details and process development
- Someone with unusually strong skills of anticipation
- Sense of urgency and willingness to help
- A relentlessly collaborative and positive attitude! We’re not interested in those who see life through a negative filter
Company Experience:
- 50 years of excellence gives you job security
- National reputation for excellence in the industry, dozens of team awards won
- Promotes ambitious, team-focused landscape experts quickly
- Focuses on continuing education of all employees for the betterment of individuals, team and thus the quality of work
Here’s some of what’s great about The Pattie Group:
- Fifty hours of required education every year (industry and non-industry related) – The Pattie Group is always learning.
- Medical, Dental and Vision Insurance
- Short-term disability
- Life insurance
- 401k program
- Profit-Sharing
- Paid time off and paid holidays.
- Company picnics, parties, meetings, staff kickball game, cookouts – The Pattie Group likes to have fun.
About The Pattie Group:
Since 1968, The Pattie Group, Inc. has provided award-winning and nationally renowned design, installation, and management of breathtaking landscapes and outdoor settings throughout Northeastern Ohio. We are an equal opportunity employer who is always looking to hire highly motivated and driven professionals with a passion for learning and growing both as an individual and as part of our team.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus pay/Profit Sharing
Ability to commute/relocate:
- Novelty, OH 44072 (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Contract Administration: 2 years (Preferred)
- QuickBooks: 2 years (Preferred)
Work Location: In person
Skills Required
- Proficiency in Excel
- Proficiency in QuickBooks
- Proficiency with CRM software
- Previous contract processing experience
- Exceptional written and verbal communication skills
- Strong organizational, multitasking, and prioritization skills
- Contract administration experience of 2 years
- QuickBooks experience of 2 years
- High school diploma or equivalent
What We Do
The Pattie Group is a landscape design, installation, and management company serving residential and commercial clients. Since 1968, it has built a nationally recognized reputation for award-winning outdoor environments, including custom kitchens, fireplaces, pool houses, screened rooms, garden structures, hardscapes, and ongoing landscape maintenance. Its team manages projects from design and permitting through construction and long-term care, helping clients create and maintain exceptional outdoor spaces.
