Continuous Quality Improvement (CQI) Coordinator

Reposted One Month Ago
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Biddeford, ME, USA
In-Office
Mid level
Healthtech • Professional Services • Social Impact • Telehealth
The Role
Lead agency-wide continuous quality improvement initiatives: conduct clinical chart audits, coach staff, develop policies and documentation standards, monitor quality metrics, ensure MaineCare and behavioral health regulatory compliance, coordinate incident reporting, train staff, and partner with leadership to improve organizational performance and client outcomes.
Summary Generated by Built In

Description

Help Shape Quality Care Across Our Organization


Alternative Wellness Services (AWS) is seeking an experienced, detail-oriented Continuous Quality Improvement (CQI) Coordinator to lead agency-wide quality initiatives that improve clinical documentation, operational efficiency, compliance, and client outcomes.

If you're passionate about process improvement, behavioral health, data-driven decision-making, and helping organizations achieve excellence, we'd love to meet you.

What You'll Do

As our CQI Coordinator, you will:

  • Lead continuous quality improvement initiatives across multiple programs 
  • Conduct clinical chart audits and provide coaching to staff 
  • Develop and improve policies, procedures, and documentation standards 
  • Monitor quality metrics and recommend operational improvements 
  • Interpret MaineCare and behavioral health regulations 
  • Coordinate regulatory compliance activities and critical incident reporting 
  • Train new employees on documentation standards and quality expectations 
  • Partner with leadership to improve organizational performance 
Why Join AWS?

At AWS, our mission is to provide exceptional behavioral healthcare while fostering a culture of collaboration, innovation, accountability, and continuous growth. You'll join a leadership team committed to improving systems, supporting staff, and delivering outstanding client care.

Our Core Values
  • Client-Centered Care 
  • Collaboration 
  • Growth 
  • Responsibility 
Benefits

AWS offers a competitive benefits package, including:

  • Competitive salary 
  • Paid Time Off (PTO) 
  • Paid Holidays 
  • Health, Dental, and Vision Insurance (FREE Health option for employees!)
  • 401(k) with Employer Match 
  • Professional Development Opportunities 
  • Supportive and collaborative team environment

Requirements

  • Bachelor's degree in Social Work or a related behavioral health field 
  • Experience in behavioral health, healthcare, or social services 
  • Experience with quality improvement, compliance, or operational excellence 
  • Strong analytical, organizational, and communication skills 
  • Experience working with Electronic Health Record (EHR) systems 
  • Ability to obtain MHRT/C certification within the required employment timeframe 

Skills Required

  • Bachelor's degree in Social Work or a related behavioral health field
  • Experience in behavioral health, healthcare, or social services
  • Experience with quality improvement, compliance, or operational excellence
  • Strong analytical, organizational, and communication skills
  • Experience working with Electronic Health Record (EHR) systems
  • Ability to obtain MHRT/C certification within the required employment timeframe
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The Company
HQ: Biddeford, ME
28 Employees
Year Founded: 2013

What We Do

Alternative Wellness Services is a behavioral health agency providing high-quality, comprehensive behavioral health services to individuals and families to promote happy and healthy lifestyles.

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