The Walt Disney Company
Create the Tech Behind Our Magic
Santa Monica

Lead Technical Writer – Ad Platforms at The Walt Disney Company

| Santa Monica
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Disney Media & Entertainment Distribution (DMED) brings together the Company’s best-in-class product, technology, and commercialization teams together into one global organization. DMED is responsible for the P&L management and all distribution, network and engineering operations, sales advertising, data and certain key technology functions worldwide for the Company’s content engines. DMED also manages operations of the Company’s streaming services including Disney+, Hulu, ESPN+ and Disney+Hotstar; and domestic broadcast and cable television networks.
The DMED Ad Platform integrates with thousands of advertisers, with over a billion ads served per month. Before being served to a viewer, each one of these ads goes through a sophisticated workflow involving sales and planning, targeting, trafficking, and quality control, to deliver maximum value to our advertisers while maintaining an engaging experience for viewers.
The Ad Applications team is where we develop the tools our advertising and other business partners use to configure rules related to advertiser and content partners that decide (among other things) where, how many, and what type of advertising to show our viewers. Our system is composed of a complex network of both internal and external systems including DMED’s streaming applications, 3rd party sales, order management, and metrics reporting and analyzing systems.
Operating at the intersection of entertainment and technology, we captivate and connect viewers with the stories they love, and are looking for people who are passionate about redefining advertising through collaboration, innovation, unconventional thinking, stellar execution, committed to lifelong learning and improving while still embracing fun. You’ll be joining a talented team that works interdependently toward aggressive goals to deliver technically sound solutions. We work to ensure that we share both accountability and credit as a team.
As a Sr. Technical Writer within Ad Platform, you will:
  • Write technical documentation for internal or external technical audiences, such as API (REST) reference docs and document functional end-user product for business and product partners
  • Prioritize documentation sets for existing APIs and internal products and tools
  • Update existing documentation, and provide mentorship to other team members to improve documentation
  • Supplement developer documentation with relevant code samples
  • Lead all aspects of documentation efforts with development and QA engineers to ensure the software developed matches the technical specifications and vice versa
  • Analyze content to maintain continuity of style

Responsibilities :
  • Build and edit documentation in support of the Hulu Ad Manager.
  • Build and edit the documentation in support of our new ad delivery service.
  • Review application code and maintain consistency in API requests and callbacks
  • Prioritize the different sets of documentation across Ad Platform and establish a process for intake and maintenance.

Basic Qualifications :
  • You can review application code and understand RESTful requests, responses and callbacks.
  • You have experience working with collaboration tools like the Confluence Wiki.
  • You have worked on Google Docs and visual diagramming tools like Lucid Chart.
  • You are familiar with agile planning tools like JIRA, Trello.
  • You have familiarity with documentation tools like Madcap Flare or others.
  • Bachelor’s Degree in Computer Science, relevant technical field, or 7+ years of equivalent experience.

Preferred Qualifications:
  • Experience with advertising technology / ad tech is preferred.

Additional Information :
ADPLATFORMS
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The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

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An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.

Chase

Product Management Director

What is your vision for the company?

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SVP/Chief Technology Officer, The Walt Disney Studios

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