Content Quality Architect

| Remote
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Job Description:
As Content Quality Architect your primary focus is to collaborate with the assigned Training Architect and help align in-production content to standards and the assigned course blueprint. Your participation may include pre-production collaboration, as well as post-production content reviews. Additionally, you will be partners in the development of processes and standards for content creation and assist in proactive monitoring of content changes introduced by vendors. Assuring continued student success is of the utmost importance and you will play a huge part in that!
What you'll own:

  • Collaborate with Training Architects (including non-production teams) through various parts of the course creation process including syllabus creation, lesson planning, and content quality review.
  • Assist in content planning related to certification courses which include continuous learning and taking certification exams.
  • Apply expertise in a range of different projects/topics like networking, storage, cloud architecture, DevOps, security as examples.
  • Work directly with Cloud Students in online forums.
  • Audit content to ensure that it meets prescribed standards as outlined.
  • Proactively monitor assigned content vendors for updates to content that will affect course maintenance.
  • Provide guidance in the development of content production standards and processes, particularly in regards to andragogy and content quality.
  • Own and drive the continuous improvement of processes within the team through creating internal team standards documentation and provide constructive and dedicated feedback on team communication standards and processes.
  • Use written, verbal, and visual communication to facilitate technical discussion and share ideas.
  • Proactively lead a career development plan and work with people leaders to find opportunities to continue to grow and develop.


Experience you'll need:

  • Strong attention to detail with a tempered understanding, and pragmatic approach to balancing efficiency and quality.
  • Applied experience with Quality Assurance or Technical Writing
  • Some experience with Cloud technologies such as AWS, Azure, GCP.
  • An understanding of technical concepts such as DevOps, Networking, Cloud Computing, Software Engineering etc.
  • Ability to collaborate with team members and share feedback in a constructive way.
  • Strong written and verbal communication skills.


Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.
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