The Content Analyst is responsible for supporting content management, data integrity, and quality assurance processes across various projects. This role involves organizing and classifying digital assets, reviewing data for accuracy, evaluating content quality for applications, and performing quality assurance checks to ensure high operational standards.
MUST BE FLUENT IN INDONESIAN
Will be a 4 to 6 week Contract
Pay: Starting $26/hour+
100% Remote in the United States
Key Responsibilities- Review and discover new content as assigned by the Project Manager.
- Utilize internal management tools to classify and assign content into a product-specific content repository and database.
- Record and maintain all relevant information in structured spreadsheets.
- Review and analyze lists of data provided by the Project Manager for a variety of project purposes.
- Identify inconsistencies or anomalies in data and flag or resolve them as appropriate.
- Review videos or other data related to the application to assess content quality and identify data issues.
- Apply fixes within internal tools or spreadsheets, or report unresolved issues for escalation.
- Ensure alignment with internal content standards and data accuracy expectations.
- Conduct quality checks on each type of completed work across all team members to ensure compliance and consistency.
- Use agreed-upon quality forms and scoring methodologies to evaluate accuracy and completeness.
- Maintain records of QA results and communicate findings to relevant stakeholders.
Requirements
- Bachelor’s degree or equivalent experience in Content Management, Data Operations, Media Studies, or a related field.
- Fluent in Indonesian
- Strong attention to detail and data accuracy.
- Experience working with content management systems, databases, or spreadsheets.
- Familiarity with video platforms preferred.
- Excellent organizational and analytical skills.
- Ability to work independently and collaboratively with cross-functional teams.
Benefits
Paid Time Off
Paid Holidays
Subsidized Medical, Dental and Vision Insurance
401k
Employee Assistance Programs
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What We Do
Let us join your journey to success! Tech Firefly is a Technology Solutions company specializing in providing outsourced solutions. Our approach is based on client satisfaction and solving problems for our clients. This means we value your culture, your vision, your brand voice and the customer journey you want your customers to make. Our services include: -Software Development including IOS, C++ and Java Applications -Usability Testing for Hardware and IoT Devices -Testing product features with a focus on the customer experience and usability -Performing QA of internal apps, external apps and software before downstream and end user impact -QA Automation -Innovative solutions including AI Data Labeling, Robotic Process Automation and Blockchain -End to End Content Management including curation, moderation and localization services -Customer care, Tech support and Sales Support -Providing customer experience insights to product owners, engineers and product quality teams -Talent Acquisition services specializing in Technical, Professional, Foreign Language and other hard to fill job requirements -On-shore, near shore and off-shore teams Please visit our website for more information and contact us today
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