Content Review - Operations Manager

Posted 6 Days Ago
Be an Early Applicant
South San Francisco, CA, USA
In-Office
70-70 Hourly
Senior level
HR Tech • Information Technology • Professional Services • Consulting
The Role
Manages end-to-end medical, legal, and regulatory content review processes in a regulated pharmaceutical environment. Oversees submission validation, review meetings, approval tracking, metadata, business rules, audit trails, and governance documentation. Develops operational plans, optimizes workflows, identifies compliance risks, and coordinates stakeholders including content owners, agencies, and review teams. Supports efficient, compliant delivery of promotional and medical content while improving processes and leveraging content review technology.
Summary Generated by Built In

Our client, a world leader in diagnostics and life sciences, is looking for a "Content Review Operations Manager - Hybrid " based out of South San Francisco, CA.

 

Job Duration: Long Term Contract (Possibility Of Conversion & Extension)

Pay Rate : $70/hr on W2

Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K

 

Job Responsibilities:

The Content Review Operations Manager will manage and execute end-to-end medical, legal, and regulatory (MLR) review processes for promotional and medical content within a highly regulated pharmaceutical environment. This role will ensure content moves efficiently, compliantly, and transparently through the review and approval lifecycle while maintaining audit readiness and supporting timely delivery of high-quality content.

Key Responsibilities
  • Manage end-to-end Medical, Legal, and Regulatory (MLR) content review processes, ensuring compliance with SOPs, quality standards, and regulatory requirements.
  • Develop Content Review Operations plans, manage resources, and optimize workflows to support business and product priorities.
  • Coordinate submission validation, agenda preparation, review meetings, follow-ups, approval tracking, and material flow throughout the content lifecycle.
  • Validate and maintain content metadata, business rules, and modular content standards across campaigns and enterprise content programs.
  • Identify process gaps, risks, and compliance issues while maintaining audit trails, review documentation, and governance records.
  • Partner with content owners, agencies, review teams, and cross-functional stakeholders to improve efficiency, leverage technology, and support timely content approvals.
Required Qualifications 
  • Bachelor’s degree or equivalent experience with 5+ years of cross-functional stakeholder managementexperience.
  • 3+ years in content operations, digital asset management, marketing operations, content review/approval, compliance, or governance.
  • Hands-on experience with Veeva Vault PromoMats (VVPM) or comparable content management and review/approval platforms.
  • Experience in pharmaceutical, biotechnology, healthcare, or another highly regulated industry with knowledge of compliance requirements.
  • Understanding of medical and marketing content lifecycles, MLR review processes, and regulatory compliance.
  • Strong program management, communication, facilitation, process improvement, and stakeholder management skills, with proficiency in Microsoft Office tools.

 

If interested, please send us your updated resume at

[email protected]/[email protected] 

 

 



Skills Required

  • Bachelor's degree or equivalent experience
  • 5+ years of cross-functional stakeholder management experience
  • 3+ years of experience in content operations, digital asset management, marketing operations, content review or approval, compliance, or governance
  • Hands-on experience with Veeva Vault PromoMats or comparable content management and review or approval platforms
  • Experience in pharmaceutical, biotechnology, healthcare, or another highly regulated industry
  • Knowledge of compliance requirements
  • Understanding of medical and marketing content lifecycles and MLR review processes
  • Strong program management, communication, facilitation, process improvement, and stakeholder management skills
  • Proficiency with Microsoft Office tools
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The Company
Year Founded: 2009

What We Do

Dawar Consulting Inc. is a professional services and staff augmentation firm specializing in IT consulting, workforce solutions, and HCM/HRIS services. They provide technology and business consulting, project delivery, and IT support to help clients achieve their strategic goals. With expertise across IT, Engineering, and Finance, they deliver best-in-class workforce solutions and innovative strategies to drive operational efficiency and business success.

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