Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read our blog to learn more.
About the role...
We are looking for a strategic operator who can help us build on recent successes in scaling Duolingo course content to develop a large-scale subject-agnostic AI-powered content machine. You’ll help us plan, generate, and launch high-quality learning content to our key markets and audiences. You will be responsible for optimizing a contingent workforce program to help Duolingo scale content generation, including workforce planning and adopting new technologies. You will partner with our learning designers and content developers on processes and quality, and with engineering and product on internal tooling. You will also work with R&D to scale new learning features.
You will...
- Oversee the efforts of content creators from learning designers to engineers to contractors, helping everyone work together and achieve shared goals
- Oversee operations for a contingent workforce of approximately 600 contractors
- Own tracking and data visualization for our content operations, to improve planning, decision-making, and prioritization
- Support content creation leveraging generative AI for our most popular language courses
- Support the development and launch of content experiments with close attention to technical details to continuously improve the Duolingo learning experience
- Contribute to the strategy, advocate for automation and tooling improvements, and help with the prioritization of infrastructure changes
- Communicate updates and plans to your team and to cross-functional stakeholders
You have...
- Project management experience. You have demonstrated strong operational / organizational / project management ability, such as experience building and scaling processes from the ground up
- Collaboration skills. Partner with functions across the company—such as engineering, QA, product management, content development, and senior leadership—to ensure communication across teams and to foster collaboration across stakeholders
- Tech-savviness. You are proficient in managing and scaling workloads using technology
- People management skills. You have experience hiring and/or managing contractors or a team of operational staff
- Strong communication skills. You have excellent verbal and written communication skills in English
Requirements...
- 2-4 years of experience working in a fast-paced high-growth environment
- A Bachelor’s Degree or above
- Experience driving results in a cross-functional environment
- Proven ability to create and execute detailed plans accounting for ambiguity, dependencies, and technical complexity in an agile environment
- Ability to work full-time from or relocate to Pittsburgh, PA
Exceptional candidates will have...
- Experience working in content development and/or edtech
- Intermediate or higher proficiency in a foreign language
- Understanding of content management system (CMS) technologies
Take a peek at how we care for our employees' holistic well-being with our benefits here.
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter.
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.
We post a multi-level salary range for all of our roles.
This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity.
Salary Range:
$113,050—$184,000 USD
What We Do
Duolingo is a language-learning education platform that offers 98 total courses across nearly 40 distinct languages.
Duolingo is the world’s most popular way to learn a language. Our mission is to develop the best education in the world and make it universally available. Some of our products include:
1. Duolingo: The free, fun, and effective way to learn a language!
2. DET (Duolingo English Test): A modern language proficiency tool designed for today's international students and institutions. It offers an English proficiency score, video interview, and writing sample in an accessible, efficient, and secure testing experience.
3. Duolingo Math: An app that can make math be fun. For everyone. Students can focus on elementary math, which covers classroom topics, or adults can focus on brain training, which strengthens mental math skills and covers more advanced topics.
4. Duolingo ABC: An educational learning app that offers immersive lessons to teach preschool to second grade kids reading fundamentals.
Founded in 2011 by Luis von Ahn and Severin Hacker, Duolingo is the most downloaded education app in the history of the App Store and in 2019 became the top-grossing education app worldwide. The app has been awarded Apple's iPhone App of the Year and Android's Best of the Best.
Learning a new language used to be expensive; we believe it should be free. Over 1.2 billion people are learning a second language and most of them are learning English to improve their lives.
Learning a new language is hard; we believe it can be fun. We use bite-sized lessons that feel like playing a game to keep our learners motivated.
With over 500 million learners we have unprecedented data insights on how people learn. Our teams of language learning scientists, machine learning engineers, and AI experts use this data to constantly improve our effectiveness. We’re building a future in which the highest-quality education is accessible to all.
Duolingo has been named:
2022 Fast Company’s Best Workplaces for Innovators
2022 Fast Company 10 Most Innovative Education Company
2021 Forbes Best Startup Employers
2020, 2018, 2017, 2013 Most Innovative Company by Fast Company
2020 Best Machine Learning Startups for by Glassdoor
2018 Inc. Best Places to Work
2018 Entrepreneur Top Company Culture List
University Program Awards:
2022 Handshake Early Talent Award
2022 Untapped Top Internship Programs
2022 OneReq Internship Program Trailblazer Award
Why Work With Us
Our global team works together to make language learning fun, free, and effective for anyone who wants to learn, wherever they are. Best of all, you get to work alongside Duo (literally)!
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