Content Moderator

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Hiring Remotely in New Braunfels, TX
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The Role

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

As digital media and advertising rapidly evolve, maintaining a safe, inclusive, and brand-appropriate environment is more important than ever. Our company leverages advanced content intelligence tools powered by AI to classify and monitor digital content across text, images, video, and audio. These tools use computer vision, NLP, and audio analysis to ensure all published or advertised content meets strict brand safety and suitability standards—before and after ad placement.

As a Remote Content Moderator, you'll work with these systems to assess user-generated and advertiser-submitted content. Your role will help ensure content aligns with platform policies, advertiser requirements, and regulatory standards. This position is ideal for individuals with a keen eye for detail, strong ethical judgment, and a passion for maintaining the quality and integrity of online media.

Key Responsibilities
  • Review user and brand-generated content (text, images, videos, ads) to ensure compliance with company policies, platform guidelines, and legal standards.

  • Identify and flag inappropriate, misleading, harmful, or low-quality content.

  • Apply moderation decisions consistently and accurately across large volumes of content.

  • Maintain high productivity while delivering quality decisions under time constraints.

  • Communicate with internal teams (ad ops, legal, creative) regarding recurring content issues or risks.

  • Contribute to evolving moderation guidelines and process improvements based on trends.

  • Work in shifts, including occasional weekends or holidays, depending on business needs.

Required Qualifications
  • High school diploma or equivalent required; Bachelor's degree preferred.

  • 1+ year of experience in content moderation, customer service, advertising, or a related field.

  • Strong familiarity with social media, advertising content, and digital media environments.

  • Excellent judgment and the ability to make decisions quickly and effectively.

  • Exceptional attention to detail, consistency, and accuracy.

  • Ability to handle graphic or sensitive content in a professional manner.

  • Tech-savvy and comfortable with content moderation tools, dashboards, and reporting systems.

  • Reliable high-speed internet and a private workspace

Preferred Qualifications
  • Experience in advertising/media platforms (e.g., Meta, Google Ads, TikTok, YouTube).

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. 

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

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The Company
Medellín, Aranjuez
10,564 Employees
Year Founded: 2008

What We Do

TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

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