About Console
Console builds AI agents that automate IT support directly in Slack, handling everything from password resets to onboarding so teams can focus on their core tasks.
We’re backed by Thrive Capital (investors in OpenAI, Stripe, GitHub), SV Angel, Jack Altman and other Tier 1 startup founders. Customers like Webflow, Ramp, and Calendly already use Console to automate up to 70% of IT requests.
We’re at an inflection point – strong product-market fit, massive market, and an opportunity to define the next generation of internal automation.
Why Join
Impact from day 1: You’ll own and scale the entire content engine.
Autonomy: High-agency environment. Ship fast, iterate faster, and own results end-to-end.
Team: Ex-founders and startup operators obsessed with solving hard problems.
Upside: Competitive pay in the top 10% of early-stage SF startups plus equity.
The Role
We’re looking for a Content Marketing Manager who can build Console’s content function from zero to one, and then scale it. You’ll architect the strategy, craft creative narratives, and turn content into a predictable driver of awareness and pipeline.
This role is equal parts storyteller, strategist, and operator. The ideal candidate thinks commercially, writes exceptionally, and understands how content influences a B2B buyer from first touch to close. You’re comfortable moving fast, testing boldly, and owning a high-impact program end-to-end.
You’ll partner closely with the Head of Growth and collaborate with founders to shape Console’s voice and position as we scale.
What You’ll Do
Own Console’s entire content engine across formats and channels: case studies, SEO/GEO content, sales enablement, decks, webinars, blog posts, landing pages, newsletters, event/webinar scripts, and more.
Create narrative-driven content that resonates with IT decision-makers and connects storytelling directly to commercial outcomes.
Identify the topics, formats, and distribution channels that attract high-intent prospects at every stage of the buyer journey.
Build scalable content processes that improve quality, increase output, and maintain consistency across every touchpoint.
Manage the full content lifecycle: ideation → creation → editing → publication → distribution → measurement → iteration.
Optimize content performance using data, continually refining strategy based on what converts, resonates, and drives pipeline.
Own Console’s presence across X, YouTube, LinkedIn, Reddit, and any channel where our prospects live.
About You
3-5+ years of experience in content at a B2B SaaS company.
Exceptional writer with a strong editorial instinct and a sharp handle on brand voice, clarity, and persuasion.
Bring a commercial mindset and care about content that drives pipeline (not vanity metrics.)
Understand SEO/GEO, funnel dynamics, and how content influences revenue.
Comfortable with marketing automation, CMS tools, and using data to evaluate content performance.
Organized, detail-oriented, and able to manage multiple projects in a fast-moving environment.
Excited by the opportunity to join a world-class early team and shape Console’s brand from the ground floor.
Top Skills
What We Do
Console helps IT teams automate support requests directly in Slack using AI that is trained on your existing KB, app matrix, company policies, etc. Anything that can't be automated is seamlessly handed off to a human agent in your existing help desk.
We're currently able to deflect 55%+ tickets across our customers, automating things like: access requests, KB search & surfacing, password / MFA resets, group management, team routing, etc.
