Content Marketing Associate

Tucows Domains is the world’s largest wholesale domain registrar, responsible for maintaining the health, neutrality, and openness of an important—but largely invisible part of the Internet: the domain name system (DNS).

As part of Tucows—one of the world’s largest Internet companies—Tucows Domains has a rich history of helping make the Internet better, operating globally under the Ascio, Enom, Hover and OpenSRS brands.

What's Next at Tucows

We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet! Today, over one thousand people from over 20 countries are part of our team.

If this sounds exciting to you, join the herd!

About the role.

We are redefining what an in-house agency is and are looking for a Content Marketing Associate to join the Herd. As a key contributor, you will be pivotal in crafting compelling content across various digital channels, influencing our full-funnel content strategy, and identifying opportunities to enhance our content workflow. If you have a passion for storytelling, a keen eye for detail, and a data-driven approach to content, we want to hear from you.

This is a completely remote opportunity within the Greater Toronto Area with the expectation of attending onsite meetings, functions, and/or events upon request.

What you'll be doing.

This role involves collaborating with marketing team members and peers across the business, including sales, product management, business owners, and partners, to deliver high-quality content. You will be responsible for the following:

Content Creation & Editing

• Write engaging, clear, and compelling copy for marketing campaigns, websites, our intranet site, social media, digital content, video scripts, technical servicing- and policy-related communications, and experiential projects.
• Review and revise copy to ensure accuracy, inclusivity, accessibility, regulatory compliance, clarity, grammar, and adherence to project briefs and deadlines.
• Leverage AI tools to streamline and drive efficiencies with content creation.
• Collaborate with stakeholders to turn product details and features into compelling positioning.
• Ensure consistency in brand voice and messaging across all communications, adhering to the brand, plain language, and editorial guidelines.

Content Strategy & Optimization

• Develop content strategies that support business goals and improve audience engagement.
• Identify gaps in content workflow and recommend process improvements.
• Manage many projects simultaneously and prioritize tasks to deliver high-quality content on time.
• Take a test-and-learn approach to refine messaging and improve performance.

SEO & Performance Analysis

• Optimize content for search engines to drive organic traffic.
• Provide insights from data to improve content effectiveness.

Cross-functional Collaboration

• Collaborate with the creative director, designers, and marketing team to brainstorm and develop innovative concepts, copy tests, and campaign ideas.
• Collaborate with internal stakeholders to ensure messaging consistency and effectiveness.
• Support content distribution across owned and paid channels.

Education and experience.

• 1-2 years of content marketing experience in either an agency or on an in-house team or relevant internship experience with a B2B company.
• Bachelor’s degree in marketing, creative advertising, communications, or a related field.
• Strong writing and editing skills with a keen eye for detail.
• Familiarity with ChatGPT or other AI tools for generating content.
• Experience with content creation and social media management.
• Familiarity with HubSpot, including content management and marketing automation, would be an asset.
• Ability to work collaboratively in a fast-paced environment.
• Strong understanding of SEO principles and best practices.

The base salary range for this position is $57,420 to $63,800. Range shown in $CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits

Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Learn more about Tucows, our businesses, culture and employee benefits on our site here.