We are seeking an experienced and creative Content Developer to support learning and capability-building initiatives within the automotive domain. The role requires expertise in developing engaging learning content, creating multimedia learning assets, managing Learning Management Systems (LMS), and collaborating with cross-functional stakeholders to deliver impactful training solutions.
The ideal candidate should have a strong background in instructional content development, video creation, digital learning technologies, and automotive product or technical knowledge.
- Design, develop, and update training content for various learning programs.
- Create engaging digital learning materials including:
- Micro-learning modules
- Video-based learning content
- Instructor-led training (ILT) materials
- Virtual classroom training (VCT) content
- Refresher and tactical update modules
- Develop visual and multimedia content using video editing and authoring tools.
- Manage and maintain the Learning Management System (LMS), including content uploads, version control, learner engagement, and reporting.
- Work closely with automotive subject matter experts to gather technical information and convert it into learner-friendly content.
- Ensure training content aligns with organizational standards, business objectives, and learner requirements.
- Coordinate with internal teams, vendors, and stakeholders for content development projects.
- Track content effectiveness and recommend improvements based on learner feedback and business needs.
- Develop dashboards and reports to monitor learning effectiveness using reporting and analytics tools such as Tableau.
- Certification in Instructional Design, Digital Learning, Learning Technologies, or Video Production would be an advantage.
- Experience in the Automotive industry is mandatory.
- Content Creation and Instructional Design
- Video Creation and Editing
- Learning Management Systems (LMS)
- Tableau Reporting & Dashboards
- MS Office Suite (PowerPoint, Excel, Word)
- Digital Learning Authoring Tools
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.
Skills Required
- Experience in the automotive industry
- Certification in instructional design, digital learning, learning technologies, or video production
MSX International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.
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Affordable Benefits — Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
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Leave & Time Off Breadth — Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.
MSX International Insights
What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
