Content Designer

Reposted 6 Days Ago
Be an Early Applicant
Melbourne, Victoria
In-Office
Mid level
Information Technology • Consulting
The Role
Seeking a Content Designer with hands-on experience in content design and production to create user-focused content, support IA activities, and collaborate with cross-functional teams.
Summary Generated by Built In
Mid-Level Content Designer

(i.e.,) is currently looking for a Consultant – Content Designer to join our team and support the delivery of user-focused digital experiences, spanning content design, content production, and information architecture. You’ll be working across discovery and design phases, content migration, and BAU support for retained teams — ensuring content is clear, accessible, and aligned with business and user needs.

Research indicates that certain demographic groups, such as women, may be less inclined to apply for a role unless they meet all the job requirements. If you're interested in this role, we strongly encourage you to apply, as you might be just what we're looking for. 

At (i.e.,), everyone is welcome, regardless of your background, origin, love interests, faith, disability status, ethnicity, or the gender you identify with (please share your pronouns). We actively seek individuals who embody qualities of integrity and empathy. Our people are our most valuable asset, and the diverse skills and perspectives that individuals contribute to our team are key drivers of our success. 

 

About the opportunity

We’re seeking a Content Designer with hands-on experience in both content design and content production. In this role, you’ll:

  • Shape content that is user-first, accessible, and aligned with IA frameworks.

  • Support IA discovery and design activities, collaborating with UX and design teams.

  • Produce, migrate, and maintain content across enterprise CMS platforms.

  • Support the retained content team with BAU content updates and governance.

  • Collaborate with cross-functional teams including designers, developers, BAs, and strategists.

  • Balance project-based work with ongoing support and enhancement of digital content.

Key Responsibilities
  • Translate business and user requirements into structured, accessible content.

  • Partner with wider team to shape site structures and content flows.

  • Create, migrate, and publish digital content in enterprise CMS platforms.

  • Ensure content meets accessibility standards (WCAG).

  • Support content governance, templates, and workflows in CMS environments.

  • Collaborate across disciplines to deliver seamless, user-focused experiences.

  • Manage competing priorities in agile or hybrid delivery environments.

Skills & Experience
  • Proven experience in content design and/or digital content production.

  • Working knowledge of content management systems (Sitecore, Contentful, or similar).

  • Understanding of information architecture principles and discovery methods.

  • Familiarity with accessibility standards and inclusive content practices.

  • Strong writing, editing, and structuring skills for digital channels.

  • Comfortable working across multiple stakeholders and delivery teams.

  • Familiarity with agile ways of working.

  • Bonus: experience with content migration projects or within regulated/complex industries.

About You
  • User-Centred – Committed to designing content that meets user needs and business goals.

  • Technically Minded – Confident working in CMS platforms and navigating content workflows.

  • Collaborative – Skilled at working with designers, developers, and strategists.

  • Organised – Able to balance BAU and project work effectively.

  • Curious & Adaptive – Keen to learn, experiment, and evolve your practice.

Why us?

(i.e.,), the Innovation and Experience company, is a full-service product consultancy accelerating growth for some of Australia’s most successful businesses. Our 60+ people work in cross-functional teams, using a product mindset, design thinking, and agile delivery to create real impact.

We promote a growth mindset and a flat structure where everyone has a voice. Work-life balance and flexibility are core to our culture, and you’ll have opportunities to work on exciting projects while developing your skills and shaping your career.

Top Skills

Content Design
Content Management Systems
Content Production
Contentful
Information Architecture
Sitecore
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Collingwood, Victoria
159 Employees
Year Founded: 2001

What We Do

IE is a consultancy with a 20-year heritage of delivering transformational digital experiences for many of Australia’s most progressive organisations such as Toyota, Australia Post, BHP, Bupa, APT, City of Melbourne, Frank Green, Movember, Lexus and Patagonia.

IE supports businesses to build digital products with the right technology, advising leaders on product strategy, technology, customer experience, data analytics, and agile delivery.

Our experts apply leading ideas from the world's most innovative companies, working from strategy through to execution, offering consulting, project delivery, and embedded agile teams.

Together we will grow, evolve, and nurture your idea into a digital product that wows customers, scales profitably, and is hard for competitors to imitate.

#loveyourwork

If you are interested and would like a chat about potential opportunities, please do get in touch via [email protected] or 03 9001 1700.

Similar Jobs

Square Logo Square

Learning Specialist

eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Hybrid
Melbourne, Victoria, AUS
20K-80K

McCain Foods Logo McCain Foods

Category Manager

Food • Retail • Agriculture • Manufacturing
In-Office
Melbourne, Victoria, AUS

McCain Foods Logo McCain Foods

R&D Manager

Food • Retail • Agriculture • Manufacturing
In-Office
Melbourne, Victoria, AUS

Block Logo Block

Business Development Representative

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
In-Office
Melbourne, Victoria, AUS

Similar Companies Hiring

Scrunch AI Thumbnail
Software • SEO • Marketing Tech • Information Technology • Artificial Intelligence
Salt Lake City, Utah
Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees
Standard Template Labs Thumbnail
Software • Information Technology • Artificial Intelligence
New York, NY
10 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account