The Role
Configures and coordinates digital content across execution systems, ensuring accurate naming, tagging, linking, testing, and launch readiness. Troubleshoots workflows, campaigns, data issues, and system errors while communicating risks to cross-functional teams. Curates clearance and promotional product lists, manages content timelines, improves processes, and supports automation and AI-enabled solutions. Requires strong organization, communication, attention to detail, Excel skills, and familiarity with ecommerce and ERP systems such as SAP.
Summary Generated by Built In
Description
Scentsy is looking for a Content Configuration and Promotion Analyst to accurately configure and coordinate digital content within multiple execution systems as well as curate sales and promotions.
What You'll Do:
- Create/configure content setup requests in multiple execution systems according to launch requirements
- Ensure all content is appropriately loaded, named, tagged, attributed, and effectively cross-linked
- Accurately configure content for all digital platforms and products
- Troubleshoot and perform quality checks of campaigns, workflows, data issues, and other key execution functions
- Identify issues across platforms, understand impact/risk, and communicate to functional teams
- Identify inefficient processes and systems and coordinate cross-functional teams to develop and implement solutions, automating solution and leveraging AI, when possible
- Curate clearance, promotion, and sale lists for consultants and customers
- Collaborate with stakeholders to ensure accurate, thorough, and timely product offerings and launches
- Test and validate functionality prior to launches
- Troubleshoot and resolve system errors
- Work collaboratively with cross-functional teams to receive content and manage timelines
- Follow consistent processes that ensure accuracy and quality of content
- Use templates, best practices, and playbooks to improve quality and efficiency
- Perform all other assigned tasks and requirements as needed
We're Looking For:
- Bachelor’s degree or equivalent experience
- Experience utilizing Enterprise Resource Planning and ecommerce systems preferred
- Knowledge of systems workflow and how it interacts/impacts each department
- Ability to organize and maintain records of historical data
- Strong communication skills with the ability to work cross-functionally with every department
- Must be detail oriented
- Ability to multi-task and prioritize projects that are all critical and have high priority
- Demonstrated ability to proactively manage content status updates
- Clear and direct communication and interpersonal skills with employees at all levels
- Working knowledge of computers and all applicable software including Microsoft Office Suite
- Strong Excel skills, experience with website administration and ERP systems such as SAP
Skills Required
- Bachelor's degree or equivalent experience
- Experience utilizing ERP and ecommerce systems
- Knowledge of system workflows and their impact across departments
- Ability to organize and maintain historical data records
- Strong written and verbal communication skills for cross-functional collaboration
- Strong attention to detail
- Ability to multitask and prioritize multiple critical projects
- Ability to proactively manage content status updates
- Clear and direct interpersonal communication with employees at all levels
- Working knowledge of computers and Microsoft Office Suite
- Strong Microsoft Excel skills
- Experience with website administration
- Experience with ERP systems such as SAP
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The Company
What We Do
Scentsy is an international direct selling company specializing in wickless candles, fragrance systems, and home décor, offering a family-friendly business opportunity.
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