The Role
Lead daily operations of a consumer and sensory research center, manage facility and staff, oversee quantitative study design and delivery (fieldwork, programming, analysis, reporting), ensure QA and regulatory compliance, maintain lab conditions and client liaison, and coordinate internal priorities to deliver research projects.
Summary Generated by Built In
Are you a senior quantitative researcher looking for the next step in your career? Would you like to work with one of the world's leading CPG companies?
We are looking for a Consumer Research Centre Director to join our client site in New Jersey!
You will lead the operations of a state-of-the-art consumer and sensory research center, overseeing both facility management and the delivery of quantitative research projects.
We are looking for a Consumer Research Centre Director to join our client site in New Jersey!
You will lead the operations of a state-of-the-art consumer and sensory research center, overseeing both facility management and the delivery of quantitative research projects.
Key Responsibilities
📆 Manage day-to-day facility operations, including scheduling, resource planning, and staff assignments.
📋 Oversee all quantitative research activities: study design, costing, project management, programming, monitoring fieldwork, data processing, analysis, and reporting.
📝 Develop and maintain study protocols, informed consent, screeners, and questionnaires.
🔬 Ensure the facility is maintained in optimal testing condition, including tech setup, lab cleanliness, and inventory management.
✅ Ensure compliance with quality assurance standards, and regulatory requirements, including adverse event and product quality complaint reporting.
🤝 Direct client liaison on facility availability, research requests, and fieldwork operations.
👥 Coordinate with internal teams to prioritize and schedule research projects.
Skills, Knowledge and Expertise
- Degree in a related discipline (Consumer Science, Sensory Science, Food Science, Psychology).
- Relevant industry experience.
- Strong background in quantitative research methodologies (e.g., CLTs, HUTs, etc.).
- Strong background in client relationships and team management.
- Proven experience in facility or operations management.
- Familiarity with research platforms and data analysis tools.
- Strong organizational, leadership, and communicational skills.
A bit about us and our benefits!
We’re MMR Research Worldwide – the global sensory and consumer research experts behind many of the world’s biggest brands in food, drink, personal and household care. From bold new flavours to breakthrough product experiences, we help turn great ideas into products people truly love.
With teams across the UK, US, Asia and Africa, we blend science, creativity and curiosity to shape the future of everyday products. Join us and you’ll be part of a fast-growing, innovative company where your ideas matter and your career can thrive.
It’s our people that make all of this possible.
We are proud of our collaborative culture which is driven by strong leadership and offers industry-leading training and growth opportunities.
At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world! We offer a wide range of core and additional benefits. Competitive salaries, generous holiday allowances, and market-leading training opportunities are standard here. Our vibrant culture, talented team, and focus on employee wellbeing is what makes MMR so special.
About
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Skills Required
- Degree in Consumer Science, Sensory Science, Food Science, Psychology or related discipline
- Relevant industry experience in consumer or sensory research
- Strong background in quantitative research methodologies (e.g., central location tests, home use tests)
- Proven client relationship management and team leadership experience
- Proven facility or operations management experience
- Familiarity with research platforms and data analysis tools
- Strong organizational, leadership, and communication skills
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The Company
What We Do
With unrivaled experience across food and drink, household and personal care and beyond, we design qualitative and quantitative solutions that address your business issues - fueling creativity to create products and brands that people love. Our heartland is the interface between brand, pack and product, leveraging the power of the human senses to create more engaging propositions. Get in touch with your local team to find out how we can turn your brand promise into a reality.
