Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.
Responsibilities:
Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
Leads coordination of the production of product performance reports and updates for senior management
Line of Business Job Description:
Specialized Servicing and Fulfillment Operations (SSFO) is a dynamic organization committed to delivering best-in-class care for clients and internal partners. We specialize in situations that require compassionate touch, high attention to detail, management of complex or high-risk situations, adjustments for unique product or situation combinations and education of internal partners. We respond rapidly to an evolving set of products, compliance requirements, and client needs. SSFO practices excellence in every facet of our operation and is committed to creating a work environment that drives positive employee engagement and growth. The Specialized Servicing & Fulfillment Operations team is seeking a highly technical and analytically driven individual to join our team as a Consumer Product Strategic Analyst III, supporting advanced analytics and reporting initiatives across the organization.
Responsibilities:
- Performs advanced analytics on financial, market, and portfolio data to identify opportunities to improve risk, profitability, and operational performance
- Owns end-to-end analytical workstreams, translating complex data into actionable insights and strategic recommendations for business partners and senior leadership
- Identifies and communicates key trends based on economic conditions and portfolio performance, enabling proactive decision-making
- Partners with cross-functional teams, including Risk, Product, and Operations, to support and influence strategic initiatives and large-scale programs
- Develops scalable reporting and analytics solutions to support performance monitoring, forecasting, and operational execution
Required Skills:
- 3+ years financial industry experience
- Demonstrated advanced analytical and problem-solving skills
- Experience working with large, complex datasets
- Strong communication skills, including ability to translate complex technical concepts into executive-level insights
- Understanding of workflow, SLAs, and operational performance metrics
3+ Years of strong hands-on proficiency expected in several of the following:
- SQL (query optimization, data modeling, controls)
- Tableau (dashboard development, governance, performance optimization)
- Alteryx (workflow development, server scheduling, governance)
- Python (data processing, packaging, testing, reproducibility)
- PowerQuery
- Data visualization and storytelling techniques
- Experience building scalable reporting and analytics solutions
- Experience supporting centralized reporting environments, data governance, or control frameworks
- JavaScript
- PowerShell
Skills:
Business Analytics
Business Intelligence
Data Quality Management
Fraud Management
Monitoring, Surveillance, and Testing
Collaboration
Data Visualization
Oral Communications
Problem Solving
Written Communications
Analytical Thinking
Critical Thinking
Data and Trend Analysis
Innovative Thinking
Research
Shift:
1st shift (United States of America)Hours Per Week:
40Skills Required
- 3+ years of financial industry experience
- Advanced analytical and problem-solving skills
- Experience working with large, complex datasets
- Strong communication skills, including translating technical concepts into executive-level insights
- Understanding of workflows, SLAs, and operational performance metrics
- At least 3 years of hands-on proficiency in several listed tools and capabilities, including SQL, Tableau, Alteryx, Python, Power Query, JavaScript, PowerShell, data visualization, reporting solutions, or data governance
Bank of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.
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Healthcare Strength — Health coverage is described as comprehensive, with medical, dental, vision, virtual care via Teladoc, wellness programs, and specialized support for cancer and menopause. Wellness credits and an always‑on EAP with in‑person sessions add to the depth of care.
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Parental & Family Support — New parents can access up to 26 weeks of leave, including 16 weeks fully paid for eligible teammates, alongside back‑up child and adult care. Family‑building resources and reimbursements (e.g., fertility, adoption, surrogacy) and a dedicated Life Event Services team extend support across life stages.
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Equity Value & Accessibility — Broad‑based equity through the Sharing Success program, including $1B in stock to nearly all non‑executive employees in January 2026, is intended to foster an ownership mindset. Stock awards (including RSUs) are a recurring component that aligns employees’ interests with shareholders.
Bank of America Insights
What We Do
We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
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