Consumer Lending Specialist – Granite State Credit Union
DREAM BIG.
We dream big. And our employees do too.
We think outside of the box when it comes to delivering outstanding service to our members, and providing a workplace environment where our employees can thrive, have fun…and make a difference.
We strive to provide a great work environment for our staff, including appreciation programs, wellness events, and more!
And let’s talk Benefits! In addition to insurances (health, dental, vision, life, etc.) and 401k, GSCU also offers the following to eligible employees:
- $500 sign on bonus at 90 days
- Tuition Reimbursement
- Business Casual Dress Code
- Paid Family Leave
- Employee Appreciation Programs
- Employee Wellness Program
- Paid Volunteerism
- Adoption Reimbursement
Looking for a challenging, rewarding and fun career?
Are you an enthusiastic, self-motivated individual who enjoys working closely with members in a fast-paced environment? If you have a passion for lending and want to be a part of our historic loan growth, Granite State Credit Union is looking for you to join our dynamic Lending team. While striving to exceed the service expectations of our growing membership, our Lending team embraces and demonstrates our core values – Commitment, Integrity, Passion, Accountability, Respect and Innovation.
The opening we have:
Consumer Lending Specialist
The work you will participate in:
- In this position you will be responsible for processing loan applications through various origination channels (incoming phone calls, third party vendors, online etc.)
- Review loans for decision and relay decisions to borrowers
- Prepare loan documents, schedule loan closings and process loan closings/disbursements
- Process loans through the indirect lending channel (CUDL)
- Answer incoming phone calls from members calling in regarding consumer loan requests.
- Provide lending support, assistance, and training to our branch network
- Assist Consumer Lending in meeting its goals by participating in sales promotions and competitions which includes inbound and outbound sales campaigns
The Skills We Want:
- Prior lending experience is preferred but not required
- Excellent communication and customer service skills.
- Pride in producing quality work, demonstrable attention to detail and the ability to work independently.
- Excellent organizational, time management skills; must be adaptable to constant change.
- Experience with sales expectations, success in cross selling complementary products and services
- Team player with a positive attitude, dependable and flexible
What We Expect
- Your ideas – We are not just order takers! The successful candidate will think outside the box and collaborate with our lending staff and loan applicants.
- A wide skill set – The ability to keep pace with industry changes and regulations is a must.
- Drive – We are a fast-paced company, be ready to enjoy new challenges and opportunities. Our work changes on a daily basis as technology and business needs change.
- Dedication – GSCU’s Consumer Lending Team does whatever it takes to achieve our organizations goals.
This is a hybrid position that allows flexibility to work at home but does require some in office processing from time to time. Schedule to be coordinated in advance.
#LiveBoldNH
Skills Required
- Prior lending experience
- Excellent communication skills
- Strong customer service skills
- Attention to detail and quality work production
- Ability to work independently
- Excellent organizational and time management skills
- Adaptability to change and regulatory updates
- Experience with sales expectations and cross-selling
- Team player, dependable and flexible
What We Do
Granite State Credit Union is a member-owned cooperative and full-service financial institution offering a wide range of financial products and services, including banking, insurance, loans, investment, and credit services.
