Consumer Insights - Intern

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.
Consumer Insights (Intern)
Location: Battersea, London
Duration: 12 months
Summary of Position
We are looking for a Consumer Insights Intern to help inform a new generation of innovative products across our Shark & Ninja ranges. At SharkNinja, we thrive on designing great products that delight our customers. Working as part of our London office, you will act as the voice of the consumer, bringing insights into our product development process as we strive to make high-quality, relevant, innovative consumer goods.
Recruitment ethos
We are passionate about innovation, and are recruiting outstanding, forward-thinking people, who want to build the next big thing and develop their own skills whilst they do. At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. Valuing every individual and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL of our associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, equity will be a key component of the SharkNinja DNA.
SharkNinja is committed to the full inclusion of all qualified individuals. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Role Functions:

• Develop research plans and conduct qualitative (IDIs; focus groups; shelf assessments) and quantitative (surveys) consumer research for new product development and commercialization.
• Providing engineering and design teams with actionable insights to deliver consumer-centric products.
• Collaborating as part of a cross-functional, international team to deliver rigorous, relevant research.

• Translate feedback, including latent needs and dissatisfaction, into product innovation and development recommendations - working with teams over the course of the product development and launch cycle to ensure these are addressed.

• Managing a range of projects across both of our brands, ensuring that research is executed, and outputs delivered in a timely manner.
• Communicating effectively, professionally, and with confidence to cross-functional teams.

• Demonstrates creative and innovative thinking
• Effectively collaborates with consumer insights teams in the EU, UK and US to develop and publish a comprehensive understanding of consumer needs and expectations.

Role Requirements

• Undergraduate or post-graduate level - ideally looking for a 1-year sandwich placement in industry (though not essential). Ideally with a focus on Marketing, Psychology, Economics, Consumer Research, or other applicable subject area
• Details make the difference - demonstrating meticulous research skills.
• Rarely satisfied - a dedication to continuous improvement of processes and methods.
• Communicating for impact - taking data and distilling this into clear, impactful insights for our product development, engineering, marketing and brand teams.
• Progress over perfection - striving for quality, whilst delivering results in a time-pressured, fast-paced environment.
• Flexible and collaborative - working both within your team and with cross-functional partners to deliver outcomes.
• Positive approach with an inquisitive nature.
• Foreign language skills are advantageous, but not essential.

Intent
SharkNinja is growing rapidly, and we're constantly searching for new talent. With this in mind, we hope to extend advanced employment offers to interns who thrive during their internships.
Application process
To apply, please submit an up-to-date CV and complete one of our research challenges.
Please submit research challenge to [email protected].
Research challenges:
Option 1
Choose one existing product from either our Shark or Ninja product ranges (links below). Using your research skills, identify consumer pain points with our product and present a short consumer insights report on these issues, identifying potential solutions to these problems.
Option 2
Choose one product from either our Shark or Ninja ranges. Using your research skills, adapt one of our products to solve for changing, future consumer behaviours. Please be clear about the problem you have identified and provide clear, impactful recommendations to develop your chosen product.
Option 3
Shark Ninja designs innovative products positively impact people's lives every day in every home around the world. Using your research skills, identify a new national market that Shark Ninja could enter, providing insights into relevant national trends (e.g. cleaning cultures, or food and drink trends) and impactful recommendations to adapt our products to that market.
Application guidance

1. Please visit our websites to see our current Shark and Ninja product ranges.
2. Present your report in PowerPoint or PDF format - maximum of 5 slides or pages - this doesn't include your CV.
3. There's no need to include a covering letter, but a short 'Profile' on your CV can be useful.

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Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice

• For candidates based in all regions, please refer to this Candidate Privacy Notice.
• For candidates based in China, please refer to this Candidate Privacy Notice.
• For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
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