Consumer Insights Analyst

Posted 24 Days Ago
Be an Early Applicant
Greensboro, NC, USA
In-Office
Mid level
Fashion
The Role
Serve as the voice of the consumer by designing and managing quantitative and qualitative research (DIY surveys, tracking, syndicated sources), synthesizing findings, and presenting actionable insights to influence product, marketing, and merchandising decisions.
Summary Generated by Built In

Who We Are:

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Job Posting:

Consumer Insights Analyst

This position represents the ‘voice of the consumer’ and works closely with a variety of business partners (merchandising, marketing, design, retail, DTC) to use research and consumer insight to inform decisions and drive innovation.

Kontoor Brands is looking for someone who is passionate about the consumer. Who will develop research plans, utilize best-in-class methodologies, and analyze and translate data from a variety of sources into insights to help strengthen marketing communications and influence new products. 

Responsibilities:  

  • Co-manage and/or lead consumer research projects using DIY survey tools and insights community platforms inclusive of planning, executing, reporting, and presenting
  • Works in partnership with research agencies to implement a broad range of research studies and helps translate results into clear, compelling insights that will lead to tangible recommendations.
  • Champions for the consumer, based on objective consumer insights, during appropriate stages in the product and marketing development process.
  • Review and report out on shifts / trends in Harris Poll Syndicated brand health tracking
  • Adhoc analysis using syndicated data sources such as NPD and MRI-Simmons

Ideal Candidate and Work Experience:

  • Ability to synthesize data from all available sources to help address business issues.
  • Experience with managing a range of quantitative and qualitative consumer research such as Brand Health Tracking and Consumer Insights Communities.
  • Ability to design, execute, report, and deliver results using DIY Survey Tools such as Qualtrics.
  • Project management capabilities, motivated self-starter with ability to prioritize.
  • Demonstrated ability to proactively influence decisions through insight.
  • Capable presenter, comfortable in front of senior leadership.
  • Experience in developing and maintaining good working relationships with cross-functional business partners.
  • Comfortable ‘flexing’ based on shifting business priorities.
  • Strategic thinking capability - can see the big picture and translate to actionable recommendations.
  • Working familiarity with syndicated data sources, preferably NPD and MRI-Simmons.
  • 3+ years of work experience in a consumer insights or marketing research role preferred.    
  • Experience partnering across multiple business functions including merchandising, sales, product development, Ecom, Retail, and marketing.

Education and Additional Skills:

  • Bachelor's or Graduate degree in Business, Marketing, Marketing Research, Psychology, or similar/related field.
  • Working knowledge of various quantitative and qualitative research techniques.
  • Strategic mindset with ability to analyze data and research results and deliver insights and actionable recommendations.
  • Solid written and oral communication skills, with an eye for detail.
  • Demonstrate strong project management and organizational skills to manage multiple projects independently.
  • Advanced proficiency with Microsoft Excel, PowerPoint, Word.

Leadership Competencies Expected for this Role:

Emerging Leader

Global Agility – Open to diverse views, adapts to new ways of working

Purposeful Integrity – Demonstrates ethical behavior, follows through on commitments

Strategic Foresight – Understands team goals, asks strategic questions

Customer Centric Innovation – Suggests improvements from customer feedback, tries new methods

Urgency for Impact – Act quickly and take ownership of outcomes

Bold Accountability – Own your work and deliver consistently strong results

Empowered Collaboration – Share ideas, listens well, collaborates with peers

Why Kontoor Brands?

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.

When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.

We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.

Skills Required

  • Bachelor's or Graduate degree in Business, Marketing, Marketing Research, Psychology, or related field
  • 3+ years of work experience in consumer insights or marketing research
  • Experience designing, executing, reporting, and delivering results using DIY survey tools such as Qualtrics
  • Experience managing quantitative and qualitative consumer research including brand health tracking and insights communities
  • Working familiarity with syndicated data sources (preferably NPD and MRI-Simmons)
  • Advanced proficiency with Microsoft Excel, PowerPoint, and Word
  • Strong project management and organizational skills; ability to manage multiple projects independently
  • Ability to synthesize data from multiple sources and translate into actionable recommendations
  • Demonstrated ability to influence decisions through insight and present comfortably to senior leadership
  • Experience partnering across multiple business functions (merchandising, sales, product development, eCom, retail, marketing)
  • Working knowledge of quantitative and qualitative research techniques
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The Company
HQ: Greensboro, NC
10,001 Employees
Year Founded: 2019

What We Do

Kontoor Brands (NYSE: KTB) is a global lifestyle apparel company, with a portfolio of some of the world's most iconic consumer brands: Wrangler® and Lee®. We design, manufacture and distribute superior high-quality products that look good and fit right, giving people around the world the freedom and confidence to express themselves.

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