Consumer Growth Marketing Associate

Posted Yesterday
New York, NY, USA
In-Office
65K-85K Annually
Junior
Automotive • Mobile • Social Impact • Transportation
We’re putting our heads together to modernize mobility, one shared ride at a time.
The Role
Design and execute lifecycle, paid social, out-of-home, and multichannel marketing programs to grow and retain riders. Conduct market research, funnel analysis, experimentation, reporting, and dashboard management. Scale successful community-specific tactics into repeatable playbooks while collaborating with internal teams and transportation partners to optimize engagement and communicate actionable insights.
Summary Generated by Built In

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Consumer Growth Marketing Associate at Via, you will design the programs, campaigns, and outreach strategies that connect riders to our transportation services across the United States and beyond. You will oversee a variety of strategic marketing tactics, from paid social and out-of-home to lifecycle communications. You will have the opportunity to shape initiatives from initial ideation to execution and measurement, meaningfully improving transportation outcomes for our partners and the local communities we serve.

About the Role:

  • Build end-to-end lifecycle programs based on quantitative and qualitative market research, tailoring strategies to specific customer segments and key use cases.
  • Launch and optimize multi-channel marketing initiatives, collaborating across internal and partner teams to monitor performance and refine engagement strategies.
  • Drive rider growth through experimentation, consistently identifying and testing new initiatives to supplement our existing acquisition and retention playbooks.
  • Conduct rigorous funnel analysis to pinpoint opportunities for improvement across the rider journey, from signup conversion to long-term loyalty.
  • Scale community-specific programs by identifying winning local tactics and developing the replicable processes and playbooks needed to deploy them in similar markets.
  • Manage data reporting and dashboards, tracking key metrics to communicate clear strategies and actionable insights to both internal and external stakeholders.

About You:

  • Minimum of 0–2 years of experience with a strong interest in growth marketing and a demonstrated ability to turn data into actionable insights.
  • Customer-centric storyteller with exceptional written and interpersonal communication skills, particularly in explaining complex ideas to diverse audiences.
  • Resourceful, a problem solver who is motivated by high levels of ownership and the opportunity to have a measurable impact.
  • Proactive, a critical thinker with a no-task-too-small attitude while navigating a fast-paced environment.
  • Analytical and data-oriented, excited to develop your quantitative skills and turn data into insights

Compensation and Benefits:

  • Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
  • Salary Range: $65,000-$85,000
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

Skills Required

  • 0-2 years of experience with a strong interest in growth marketing
  • Ability to turn data into actionable insights
  • Exceptional written and interpersonal communication skills
  • Ability to explain complex ideas to diverse audiences
  • Resourcefulness and problem-solving ability
  • Proactive, critical-thinking approach in a fast-paced environment
  • Analytical and data-oriented mindset
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The Company
HQ: New York, NY
Year Founded: 2012

What We Do

We build technology that changes the way the world moves. Our guiding principle is simple: the future of transportation is dynamic, shared public mobility — the kind that reduces carbon emissions across cities, compliments existing transit infrastructure, and provides equitable access to efficient, affordable ways of getting around. For everyone.

Why Work With Us

You’ll work in an established startup that’s growing at staggering speed. We have plenty of room for the most bold among us to dream it up and make it happen. You’ll be empowered to experiment, and encouraged to challenge what we’ve already done while making stuff no one’s even thought of yet.

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