Inetum is a European leader in digital services. Every day, the Group's 28,000 consultants and specialists aim to make a digital impact for businesses, public sector bodies and society as a whole: solutions that contribute to performance, innovation and the common good.
Present in 19 countries, close to the regions, and with its major software publisher partners, Inetum meets the challenges of digital transformation with proximity and flexibility. Inetum has forged strategic partnerships with 4 of the world's leading software publishers - Salesforce, ServiceNow, Microsoft and SAP - and is pursuing a dedicated acquisition strategy to become one of Europe's top 5 in these technologies, and offer the best expertise to its customers.
Job DescriptionWe are seeking a dynamic and experienced Consulting Manager to lead and scale our ServiceNow consulting team. This individual will manage a team of ServiceNow consultants, structured under several team leads, and will be responsible for talent management, enablement, onboarding, and skills development across the group. The primary goal is to ensure the right consulting capacity with the right skills is available at the right time to meet customer and project demands.
Key Responsibilities
- Team Leadership & Management
- Resource Planning, Capacity & Utilization Management
- Consultant Enablement & Upskilling
- Process Improvement & Strategic Planning
- Talent Acquisition & Onboarding
Requirements
- Proven experience managing large consulting or technical delivery teams (ideally 30+), with several direct team leads.
- Good understanding of the ServiceNow platform and IT service delivery lifecycle.
- Demonstrated experience in capacity planning, skills management, and consultant enablement.
- Track record of hiring, onboarding, and upskilling technical professionals.
- Excellent interpersonal, leadership, and stakeholder management skills.
- Strong organizational and analytical skills, with the ability to balance strategic vision and operational execution.
- Experience in a consulting services or systems integrator environment preferred.
Preferred Qualifications
- ServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist) a plus.
- Experience working in a global or distributed consulting environment.
- Familiarity with agile delivery models and professional services automation tools
What We Offer
- Excellent remuneration package;
- 24 paid vacation days;
- Flexible working arrangements;
- Additional Health insurance;
- Training and certifications;
- Great working environment and team spirit.
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What We Do
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.
Top Employer Europe 2024
