AMEND is a management consulting firm based in Cincinnati, OH with areas of focus in operations, analytics, and technology. We are focused on strengthening the people, processes, and systems in organizations to generate a holistic transformation. Our three-tiered approach provides a distinct competitive edge and allows us to build strong relationships and create customized solutions for every client. This is an incredible time to step into a growing team where everyone is aligned to a common goal to change lives, transform businesses, and make a positive impact on anything we touch.
As a Consultant at AMEND Consulting, you will play a pivotal role in shaping and delivering impactful solutions for our clients. Responsible for account management, you will direct the work of multiple projects, while also playing the role of connector between project teams and clients, identifying and selling retention work, and growing your accounts.
Responsibilities:
Account Management
- Build detailed plans for your projects and manage the timeline, budget, profitability, and scope of multiple projects at one time.
- Connect your project team, client leaders, and subject matter experts in communication about upcoming deliverables, timeline adjustments, and overall status of the account.
- Grow client accounts by identifying and selling opportunities for additional project work.
Problem Solving
- Understand your clients’ current people, processes, and systems, identify gaps for improvement, and create a plan to close those gaps.
- Design innovative solutions for complex situations with your clients, using analytical and conceptual thinking.
- Showcase business acumen in the practice areas of AMEND and ability to call on subject matter experts when needed.
Client Satisfaction
- Drive client presentations with valuable strategic insights and recommendations, ensuring client satisfaction and retention.
- Accountable for delighting the client with high quality deliverables for all project tasks.
- Strengthen client relationships by earning and building trust with project sponsors and executives.
- Travel as needed to meet client needs (up to 4 days/week).
Leadership of Others
- Direct the work of project team members on a daily basis.
- Serve as a strategic leader within the AMEND team, building competencies within others and striving to have a positive impact on our business.
- Bachelor’s Degree (preferred)
- Ability to interface with multiple business functions (internally and externally)
- Desire to build leadership and competencies in others within the business
- Ability to work through uncertainty while continuing to drive tasks on projects
- Organizational skills and ability to enforce accountability
- Broad understanding of business functions and excitement to “think big” and learn more
- Proven ability to manage project administration, timeline, and budget
- Curiosity to ask questions and challenge the status quo
- Creativity to devise out-of-the-box solutions
- Competitive pay and bonus
- Travel incentive bonus structure
- Flexible time off
- Investment in your growth and development
- Full health, vision, dental and life benefits
- Paid parental leave
- 3:1 charity match
*Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment Visa at this time.*
Skills Required
- Bachelor's Degree
- Authorized to work in the U.S. without sponsorship
- Willingness to travel to client sites up to 4 days per week
- Proven ability to manage project administration, timelines, budgets, and scope
- Ability to interface with multiple business functions (internal and external)
- Experience growing accounts and identifying/selling additional project work
- Client-facing presentation and relationship-building skills with executives and sponsors
- Ability to work through uncertainty while driving project tasks
- Organizational skills and ability to enforce accountability
- Desire and ability to build leadership and competencies in others
- Broad understanding of business functions and eagerness to learn
- Curiosity to ask questions and challenge the status quo
- Creativity to devise out-of-the-box solutions
What We Do
AMEND is a mid-market management consulting firm dedicated to building unbeatable businesses by creating endless competitive advantages. Double, triple, even quadruple-digit improvements are always realized – typically in 6 months or less. (See our impact here: http://amendllc.com/results/) "We're not interested in the typical approach to consulting. We don't consult – we result. We guarantee you'll see positive, bottom-line improvements quickly. We hate the 'hand-us-the-keys-to-your-business-and-we'll-make-it-better' mentality. It's a short-term band-aid that disappears when the consulting team leaves. Instead, we take the time to put ourselves out of business – empowering our clients to continue improving and growing long after we're gone." – Craig Todd, CEO – AMEND Consulting Our formula for success is straightforward and proven, fueling our client’s success for more than a decade. We focus on getting it right in the three areas that have the biggest impact on bottom-line results. PEOPLE + PROCESS + METRICS = TRANSFORMATION *PEOPLE: We teach, inspire, and empower individual employees and company leaders alike. We also help immediately fill TALENT GAPS with highly skilled and experienced professionals who know how to deliver results. From C-Level to entry level, you can borrow our talent to move your organization forward. *PROCESS: We upgrade and optimize processes to help you define new competitive advantages. *METRICS & ANALYTICS: We leverage metrics and analytics to enable data-based decision making throughout the organization. Our work doesn’t just create more competitive companies in the critical mid-market. Our work builds stronger people who then go out into their communities and make an even bigger impact.
