Consultant Product Analyst

Classification: Contract
Contract Length: 12-months

Position Summary

The Consulting Product Analyst serves as a strategic liaison between business stakeholders, technical teams, and external vendors to identify business needs and deliver effective technology and process solutions. This role is responsible for analyzing business operations, gathering and documenting requirements, evaluating current and future state processes, and supporting the implementation of solutions that improve operational efficiency and align with organizational objectives.

The Consulting Product Analyst collaborates throughout the solution lifecycle, ensuring business requirements are clearly defined, prioritized, tested, and successfully delivered. This position supports both internally developed and third-party solutions while driving process improvements, stakeholder alignment, user adoption, and operational readiness.

Responsibilities

• Partner with business stakeholders, technical teams, and vendors to understand business objectives, operational challenges, and solution requirements.
• Facilitate requirements gathering sessions to elicit, document, analyze, and validate business and functional requirements.
• Analyze business processes, workflows, systems, and services to identify opportunities for operational improvements and increased efficiency.
• Develop and maintain business requirements documents, user stories, process flows, use cases, support models, and functional specifications.
• Evaluate current-state and future-state processes and recommend solutions that align with strategic business goals.
• Translate business needs into clear, actionable requirements for technology and process initiatives.
• Support the selection, evaluation, and implementation of both purchased and internally developed solutions.
• Collaborate with project teams throughout the software development lifecycle (SDLC) to ensure requirements are understood and delivered successfully.
• Assist with project planning activities, including scope definition, risk identification, dependency management, and prioritization.
• Work with stakeholders to resolve competing priorities and clarify business requirements.
• Develop test scenarios, support quality assurance efforts, and participate in user acceptance testing (UAT).
• Create end-user training materials, documentation, and process guides.
• Support change management initiatives and end-user readiness activities to facilitate successful solution adoption.
• Provide operational and implementation support during pilot, rollout, and production deployment phases.
• Monitor post-implementation performance, identify issues, assess business impacts, and recommend corrective actions.
• Promote and apply business analysis best practices, methodologies, and standards across projects and initiatives.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field, or equivalent work experience.
• 10+ years of experience in business analysis, product analysis, systems analysis, or a related role.
• Experience gathering, documenting, and validating business and functional requirements.
• Strong knowledge of business process analysis, process improvement methodologies, and workflow documentation.
• Experience supporting software development, system implementation, or technology transformation projects. Experience with Legacy systems preferred.
• Demonstrated ability to develop business requirements, user stories, use cases, and process documentation.
• Experience facilitating stakeholder meetings, workshops, and requirements sessions.
• Knowledge of Software Development Life Cycle (SDLC) methodologies, including Agile and Waterfall approaches.
• Experience supporting testing activities, including UAT and defect management.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent verbal and written communication skills.
• Proficiency with business analysis and project collaboration tools.