Consultant- IBU SFO

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Title : GOSO (Global Operations & Strategy Organization)  - Sales Force Optimization IBU Consultant

City : Bangalore

State / Province : Karnataka

Company Overview

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
 

Responsibilities

The GOSO – SFO - IBU Consultant will report to GOSO – SFO Team Leader and will work on critical capabilities for Eli Lilly & Company’s sales forces. These capabilities may include sales force sizing, sales force structure, territory alignment design and maintenance, field call planning support, and customer targeting.

 Key accountabilities will include the following:

• SME in Sales Force Optimization (SFO): Customer Segmentation & Targeting, Sales Force Sizing & Structure, Territory Deployment, and Call Planning

• Led multiple SFO projects across IBU geographies, ensuring high-quality and timely delivery

• Acted as a trusted advisor throughout project lifecycle: kick-off, methodology design, execution, insights, and data visualization

• Solved complex business and operational challenges using data-driven approaches

• Developed deep expertise in Lilly International Commercial operations and analytics use cases

• Strong communication and stakeholder engagement across diverse geographies

• Monitored customer and market dynamics to identify opportunities for SFO improvements

• Built predictive models (e.g., customer behavior profiles) to support sales team performance and field force tracking

• Supported and upskilled a high-performing team in alignment with IBU and LCCI leadership priorities

• Collaborated with affiliates to assess organizational needs and improve sales force execution

• Identified and implemented opportunities to enhance field force productivity

• Leveraged data and insights to design, optimize, and execute sales performance strategies

Basic Qualifications

• Bachelor's degree; master's degree or equivalent experience is a plus

• Ensure compliance with company policies and any applicable state and federal marketing and promotion laws and regulations. 

Additional Skills/Preferences

• 7-9 years of professional work experience

• Demonstrated ability to effectively lead, challenge, and influence across executives and all other levels

• Previous successful business operations experience

• Strong learning agility

• Strong analytical mindset

• Excellent communication (written & verbal) and prioritization skills with attention to detail

• High level of motivation and a strong desire to find creative solutions to challenging situations

• Analytics, or sales incentive experience

• Good focus on detail, accuracy, and ability to solve problems through analytical reasoning

• Experience in business analysis

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly