Consultant, Applications

Posted 10 Days Ago
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Riyadh, SAU
In-Office
Entry level
Professional Services • Consulting
The Role
Administers, configures, and enhances the ServiceNow platform supporting HR and IT service delivery. Translates business requirements into application solutions, integrations, workflows, and process improvements. Manages platform security, upgrades, instance health, testing, reporting, documentation, and controlled deployments. Enhances HR Service Delivery capabilities including case management, lifecycle events, Employee Center, knowledge bases, and document management. Provides functional and technical support while partnering with HR and other business functions.
Summary Generated by Built In

on Behalf of Our Clint, we are looking for a Consultant, Applications


Job Summary

Responsible for administering, configuring, and continuously improving the ServiceNow platform to support HR and IT service delivery. Gathers and analyzes business requirements across functions and translates them into effective application solutions, integrations, and process improvements. Provides functional and technical support across enterprise applications, ensures system reliability and performance, and contributes to application enhancements, testing, reporting, documentation, and the delivery of efficient, secure, and business-aligned technology solutions.



 Job Description 


  • Administer the ServiceNow platform day to day — users, groups, roles, ACLs, notifications, scheduled jobs, MID Servers and instance health — and keep it current through family upgrades, patching and instance clones.

  • Configure and extend ServiceNow using Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes and Service Catalog items; manage update sets and controlled promotion from sub-production to production.

  • Administer and enhance ServiceNow HR Service Delivery — HR case management, lifecycle events, Employee Center, knowledge bases and employee document management — working directly with the HR function.


Requirements

•   Bachelor's degree in Computer Science, Information Systems, Software Engineering or a related discipline.

•   ServiceNow Certified System Administrator (CSA) — required or to be obtained within the first six months.

•   Preferred: CIS–HR (HR Service Delivery), CIS–ITSM, Certified Application Developer (CAD).



Skills Required

  • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related discipline
  • ServiceNow Certified System Administrator certification, required or obtainable within the first six months
  • ServiceNow CIS-HR certification
  • ServiceNow CIS-ITSM certification
  • ServiceNow Certified Application Developer certification
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The Company
125 Employees

What We Do

Areeb is a specialized provider of comprehensive human resources solutions in Saudi Arabia. The company focuses on bridging the gap between job seekers and organizations through services such as staffing, executive search, and HR process outsourcing. Committed to empowering Saudi human capital, Areeb aims to improve the quality of human resources solutions while adhering to the objectives of the Saudi 2030 Vision.

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